New-Age Symphony of Connected CX: Zendesk Duet Customer Spotlight – Refocus on the Customer Experience
Available On-Demand
About
The best companies have sales and support teams operating freely in order to deliver a seamless customer experience. Designed to break down the internal silos, Zendesk Duet brings Sell’s sales automation and Support’s ticketing capabilities together into a single package which allows sales and support teams to collaborate more effectively and increase productivity.
In our webinar, you’ll learn more about Zendesk Duet through a demo with Josh Bean, Director of Marketing Sell, and Mark Bloom, Director of Product Marketing. In addition, hear how our customer DionyMed, a B2B logistics and supply chain company, uses Zendesk Sell and Support to put the customer experience first. Customer Experience leaders at DionyMed will speak on the topics of:
● How they are transforming an industry and redefining customer engagement for its producers, manufactures, retailers, and end-customers
● The benefits of centralizing data and customer context in one platform for sales and support teams
Speakers
Josh Bean
Director of Marketing, Zendesk Sell
Mark Bloom
Director of Product Marketing Omnichannel
Lawrence Lewis
Director of Client Services at DionyMed Brands
Jason Huang
Customer Experience Manager at DionyMed Brands
Kevin Francisco
Account Management Team Lead at DionyMed Brands
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