What’s New at Zendesk: September 2018 – Asia Pacific
This quarter’s What’s New webinar is all about the agent. Join the Zendesk Product Marketing team — and a special guest from our Guide Product Leadership — to learn how our new features will allow agents to deliver faster, more seamless support.
In this webinar, we’ll show you how to:
● Customize with Contextual Workspaces so agents have the right tools for each ticket
● Supercharge agent efficiency and reduce workload with the Answer Bot SDK and Rapid Resolve
● Optimize your Zendesk with Closed Preview Apps and Custom Resources
● And… Chatbots. ‘Nuff said.
And don’t forget to check out the What’s New page to get more details about our latest product releases.
Emily Vince is a Senior Product Marketing Manager at Zendesk, focusing on Zendesk Talk. She loves helping customer service teams improve how they deliver support on the most personal of channels - the phone.
Jason Maynard is the VP, GM of Guide and Data Products at Zendesk. He heads up a team that builds products designed to unravel the complexity of customer relationships through data.
Cheryl Neoh is a Product Marketing Manager at Zendesk who focuses on market strategy. She gets her kicks out of following industry trends and helping internal teams navigate the competitive landscape.
Polomi Batra is a Product Marketing Manager for Zendesk Chat. Her team builds products to connect with customers in a fast and responsive way.
Thanks for registering! Check your inbox for an email with your unique link to the webinar or click here to watch now.
How to Deliver Best-in-Class Customer Self-Service – Asia Pacific
As AI and machine-learning augments self-service to new heights, join Zendesk’s Jason…
Enterprise Benchmark: Comparing your customer service against other enterprises
As a customer support leader, you’ve probably wondered: “How does our department…