Press
Press releases
Zendesk unveils the industry’s most complete service solution for the AI era
16 April 2024
Zendesk collaborates with Anthropic and AWS to help businesses deliver exceptional AI-powered customer experiences
16 April 2024
Zendesk to Acquire Ultimate
13 March 2024
AI ushers in era of intelligent CX, fuels massive industry transformation
17 January 2024
Zendesk signs definitive agreement to acquire Klaus
8 January 2024
In the news
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How Slack Swarming and Reacji Boost Premier Support at Zendesk
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Most Companies Don’t Get What It Means To Deliver A Great Customer Experience
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Zendesk CIO Looks to Scale IT as It Chases $1 Billion in Revenue
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The CEO of $9.6 Billion Zendesk Explains Its Acquisition of Smooch and How Buying Startups Fits in with His Plan to Hit Billions in Revenue
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Zendesk Acquires Smooch, Doubles Down on Support via Messaging Apps Like WhatsApp
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Zendesk Acquires Conversational Platform Smooch, Launches New WhatsApp and Slack Integrations
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Zendesk CEO: How customer expectations have changed in the past decade
About Zendesk
Our company
Zendesk is a service-first CRM company with support, sales, and customer engagement products designed to improve customer relationships.
The best customer experiences are built with Zendesk.
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Zendesk was built upon a simple idea: make customer service software that’s easy to use and accessible to everyone. We have expanded on that idea and now offer a growing family of products that work together to improve customer relationships, and can be embedded and extended through an open development platform.
Our products are easy to use and implement. They give organisations the flexibility to move quickly, focus on innovation and scale with their growth.
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