Zendesk Apps

Unite your business by integrating
your favorite tools with Zendesk

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    Pro web form builder that imports your customers' input to Zendesk in real time

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    123ContactForm

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    Cloud Based Contact Center Software that integrates with Zendesk

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    3CLogic

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    Keep your printer fleet optimized with 3manager Viewer

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    3manager

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    Improve customer satisfaction and reduce costs with smart call control

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    8x8 Contact Center

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    Advanced business phone system with integrated unified communications solutions

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    8x8 Virtual Office

  • Advanced Caller

  • Agile CRM

  • amoCRM

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    Turn Zendesk tickets into website content for WordPress with one click

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    Answer Customers

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    Automatically search your Help Center for relevant articles

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    Answer Suggestion

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    The comprehensive cloud app management solution for IT

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    AppGuru by LogMeIn

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    Enable Asterisk telephony and Zendesk integration with the DTK from CDC

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    Asterisk DTK by CDC

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    Preview your attachments from your tickets

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    Attachment Viewer

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    Access past similar cases and get response recommendations to your tickets

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    Automaticly

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    Enable Avaya telephony and Zendesk integration with the DTK from CDC.

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    Avaya DTK by CDC

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    Azuqua is the simplest and fastest way to integrate your cloud applications.

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    Azuqua

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    Calls, SMS and presence all in one app

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    babelConnect

  • Back@Ya

  • Beanstalk

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    Show Bigcommerce customer and order details

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    Bigcommerce

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    Manage all of your cloud-based apps in one place!

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    Bitium

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    Bookmark tickets in your Zendesk mobile app. Access them on the web.

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    Bookmarks

  • Box

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    Send actionable feedback and bug tracking for web projects straight to Zendesk

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    BugHerd

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    Receive and respond to tickets via SMS

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    Burst SMS

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    View, search or create Capsule contacts without leaving Zendesk

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    Capsule CRM

  • Cart66

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    View Related Customer Orders in Zendesk

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    Cartloom

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    Integrate CentraStage RMM with Zendesk

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    CentraStage

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    Easy approvals, change management, subtasks and multi-task ticket automation.

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    Change Manager

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    Logic to detect changes to custom field values

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    Changed Custom Field

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    Ability to answer eBay and Amazon questions in Zendesk

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    ChannelReply

  • CheckMarket

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    Ever wanted to be encouraged while working on tickets?

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    Cheerleader

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    The Chuck Norris app existed even before the Marketplace existed

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    Chuck Norris App

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    Zendesk tickets for Gmail and Google Apps

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    Cirrus Insight

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    Enable Cisco telephony and Zendesk integration with the DTK from CDC.

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    Cisco DTK by CDC

  • Clickatell

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    Increase sales and conversions with Live Chat, Voice, Video and Analytics

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    ClickDesk Live Chat

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    CloudMagic - The email app integrated with your Zendesk account

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    CloudMagic

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    CloudSET Framework Extension Registration and Installer

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    CloudSET

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    CloudWork is the best service to connect your key business apps in the cloud

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    CloudWork

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    Build rules on your ticket fields for agent and end-user!

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    Conditional Fields

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    Custom field conditionality, either cascading or sub-collections of fields

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    Conditional Fields Plus

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    Cisco telephony integration, screen pop & click-to-dial

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    CT EaziPopper

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    Replacement custom Status, Priority, and Type fields

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    Custom System Fields

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    Customer feedback icons you can embed in your footers, registers vote instantly

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    Customer Thermometer

  • Cyfe

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    Game changing member communication with Dash + Zendesk

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    Dashboard CRM

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    Databox is a mobile intelligence platform with real-time performance insights.

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    Databox

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    Data Visualization: Tell the complete story with your Zendesk data.

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    DataHero

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    Data visualization and analytics for ALL your Zendesk data

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    Datameer

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    Controls the set of option values for a custom field

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    Dependent Fields

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    What if your Zendesk tickets solved themselves?

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    Directly

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    Create tickets automatically with data extracted from email and webhooks.

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    Dispatch

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    Integrate the phone channel into Zendesk, for a seamless experience

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    Drumbi

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    Open source content management system

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    Drupal

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    Build the Zendesk analytics dashboard of your dreams

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    Ducksboard

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    Easy Insight provides drag and drop custom reporting to optimize your Zendesk

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    Easy Insight

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    Create reports, charts and dashboards from Zendesk data

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    eazyBI

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    Editorial Calendar for Planning, Producing, and Publishing Help Center Posts

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    Editorial Calendar

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    Enrich customer service forums and tickets by embedding documents from edocr.com

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    edocr

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    Add SMS Notifications to your Zendesk with FireText's SMS API.

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    FireText

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    Display the five most recent tickets your customer has submitted

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    Five Most Recent

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    Integrated Click to Call for any Zendesk customer

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    Five9 Click to Call

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    Integrated Telephony and Contact Center Software for any Zendesk customer

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    Five9 for Zendesk

  • Flowdock

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    Improve customer interaction with FluentCloud

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    FluentCloud

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    Examinare Follow Up Surveys Integration

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    Follow Up Surveys

  • Formstack

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    Easily track time spent on tickets with FreshBooks

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    FreshBooks

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    Play back user sessions before you respond

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    FullStory

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    Cloud based CTI adaptor for call routing and screen pop

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    Genesys Cloud CTI

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    Power social business with customer communities for support, marketing and sales

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    Get Satisfaction

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    Add animated GIFs to your Zendesk through the Giphy App!

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    Giphy

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    Connect visually with customers through integrated co-browsing & screen sharing

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    Glance

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    Zendesk Support Analytics give you insight into your customer service metrics

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    GoodData

  • Google Apps

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    Improve your agent-to-agent collaboration

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    Google+ Hangouts

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    Screen-sharing support directly from a Zendesk ticket

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    GoToAssist Remote Support

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    Track time on tickets, with powerful reporting

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    Harvest

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    Add user guide, manual, help documentation to your Zendesk.

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    HelpIQ

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    Hide specific custom fields from the agent interface

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    Hide Custom Fields

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    Only display fields when there is data to show

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    Hide Empty Fields

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    Highrise profiles in tickets, with sync and search

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    Highrise

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    Group chat and IM - built exclusively for teams

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    HipChat

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    iOS & Android SDKs for an in-app Knowledgebase & Live Chat

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    Hipmob

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    Fast, Secure, Single Sign-On (SSO) and User Management for Zendesk

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    Identacor

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    Turn calls into actionable, easy to distribute tickets

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    ifbyphone

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    Automated data import tool to migrate data into Zendesk

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    Import2

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    Meaning based search - instead of Keyword - for your Zendesk Knowledge Base

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    Inbenta

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    The inContact Agent Console is now integrated within Zendesk

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    inContact CTI

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    Deliver SMS notifications with high performance messaging solution.

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    Infobip SMS

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    Direct access to your customer Infusionsoft data from within Zendesk

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    Infusionsoft

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    Customer Interaction Center integration with Zendesk

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    ININ CTI Connector

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    Leader in project portfolio and application portfolio management solutions

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    Innotas

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    Seamless connection between Zendesk and Atlassian JIRA

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    IntegrateCloud

  • InteliWISE

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    Understand how to meet your service targets, don’t just report the past.

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    ispirante

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    IT Asset Management Done Right. Manage Laptops, Servers, Monitors, And More.

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    IT Asset Management

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    Unite your support and engineering teams

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    JIRA OnDemand

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    Shows related information from a linked JIRA ticket

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    JIRA OnPremise

  • Joomla

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    Kevy provides simple, powerful cloud integrations for Zendesk users.

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    Kevy

  • kintone

  • Klaviyo

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    Meaningful recognition and feedback for your support team!

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    Kudos

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    The best way to monitor the pulse of your company

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    Leftronic

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    Create a child ticket from an existing parent ticket

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    Linked Ticket

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    Beautiful online chat that helps businesses turn website visitors into customers

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    LiveChat

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    Generate a remote session and capture session details in a ticket

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    LogMeIn Rescue

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    Show Magento customer and order details

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    Magento

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    Make custom fields create/update and conditionally mandatory

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    Mandatory Fields

  • Mediaburst

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    The simplest way for employees to access the cloud services they need

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    Meldium

  • Metricly

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    Show custom Microsoft Dynamics data about the ticket requester

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    Microsoft

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    A multchannel self-service help system and knowledge collaboration platform

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    MindTouch

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    Estimates how long it will take to read comments in tickets.

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    Minutes to Read

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    Create a shopping catalogue with apps, products, or services for your employees

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    MyDockApp

  • Neto E-commerce

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    Web-based audio, video and text chat and remote control for customer service

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    Netop

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    Zendesk + NetSuite and NetSuite OneWorld for deeper customer engagement

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    NetSuite

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    Add SMS functionality to your Zendesk

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    Neural

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    SMS to any phone globally at wholesale rates

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    Nexmo

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    Real-time customer satisfaction analytics App for your Zendesk

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    NiceReply

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    Get all your customer data directly on the ticket and synced with your webshop

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    Nordisk e-handel

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    Okta is the market leading on-demand identity and access management service

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    Okta

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    Talk to your customers! Win their hearts and drive sales with Olark live chat.

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    Olark live chat

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    Free secure single sign-on (SSO) and active directory sync for Zendesk

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    OneLogin

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    Maximize efficiency with click-to-call, auto-ticket generation, and more

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    onSIP

  • osCommerce

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    Professional live chat service for support and active sales

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    P3chat

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    Get calls, SMS messages and more from PagerDuty when you have a Zendesk ticket.

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    PagerDuty

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    Control your entire IT environment from a single cloud-based dashboard

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    Panorama9

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    Agile project management software from the agile software development experts

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    Pivotal Tracker

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    Link Zendesk tickets to project items in Planbox

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    Planbox

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    Track and optimize your agent performance metrics with actionable insights.

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    PlayVox

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    Continuously motivate and encourage your agents to learn

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    PlayVox Learning

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    Keep your users synced, up-to-date with all the apps you need

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    Podbox

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    Sync tickets and contacts into Podio to route into tasks, customers, or bugs

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    Podio

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    Allow agents to add private comment alongside public replies.

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    Private Comments

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    Create tickets on behalf of your customers.

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    Proactive Tickets

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    Creates linked tickets based on a existing ticket in Zendesk.

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    Project app

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    Question and Answer Software for Technical Teams

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    Quandora

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    Organise your ticket views and access them faster

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    Quickie

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    Add badges, skill tracking and a rewards store to your Zendesk.

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    RedCritter

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    Rekord links call recordings to Zendesk tickets; compatible with any PBX

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    Rekord

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    View and control a wide variety of remote systems and devices to resolve issues

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    RemoteCall

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    Construct HTTP requests for testing Zendesk proxy

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    Request Builder

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    View a complete record of your customer alongside tickets

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    Salesforce

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    Leading provider of SaaS IT asset and service management solutions

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    Samanage

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    Integration of tickets, time recording, organizations and agents

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    SAP Business One

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    Export your ticket satisfaction ratings

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    Satisfaction Console

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    Fill your knowlede base with screenshots and give a boost to your self-service

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    ScreenSteps

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    Author and search your ScreenSteps Live knowledge base

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    ScreenSteps Live

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    Create and update tickets over SMS. Easy simple setup!

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    Sent.ly

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    Displays Shopify customer and order details

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    Shopify

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    Add a custom icon and embed any website to the Zendesk navigation bar

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    Sidebar Icon

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    Define multiple SLA event types, multiple SLA's, and multiple Business Hours

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    SLA Management

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    All your team communication in one place, quickly searchable, available anywhere

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    Slack

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    Customer profiles in chat and create tickets with debug info, tags & screenshots

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    SnapEngage

  • SnapLogic

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    Solve360 is a modern CRM that integrates features to manage client projects

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    Solve360

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    Track your stocks portfolio directly from Zendesk

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    Stock Exchange

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    Create sub-tasks based on predefined templates

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    Sub-tasks Template

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    Show custom SugarCRM data about the ticket requester

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    SugarCRM

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    Agents can level-up with experience points via this free gamification add-on

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    Support Warriorz

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    SupportKit instantly embeds your Zendesk Help Center in your iOS app.

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    SupportKit

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    Add tickets to the menu bar of Macs running OS X 10.6+

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    SupportMenu

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    Send surveys to customers to gather feedback and ideas

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    SurveyMonkey Create

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    Set a restricted tag list that can be modified by admins to control tag usage.

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    Tag Locker

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    The perfect app to keep your customers happy

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    Tango Card

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    Connect Zendesk users with QA, development, Agile planning, the PMO and more

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    Tasktop Sync

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    Instant remote support directly from your ticket!

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    TeamViewer

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    Create and link your TeamworkPM tasks to tickets and log time entries

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    TeamworkPM

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    Any text you want, with data placeholders

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    Text

  • Ticket to Help Center

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    Capture the time your agents spend on every ticket

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    Time Tracking

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    Sync your Zendesk tickets with your GitHub issues in just a click !

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    TissueApp

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    See customer health and engagement insights on every ticket

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    Totango Insights

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    Communicate with customers in their native language

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    Transfluent

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    Smart customer segmentation that lets you send more personal emails

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    Tropical

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    Add simple SMS to your ticket workflow

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    Twilio

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    Track, manage and report time in Zendesk

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    TymeShift

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    Surface customer info and ticket history right next to a ticket

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    User Data

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    Userlike is a cloud-based live chat software for websites

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    Userlike

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    Get visual support tickets - a screenshot paints a thousand words!

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    Usersnap

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    Combine your Zendesk with live chat by Velaro

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    Velaro Live Chat

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    Vibe provides holistic data about the customer who raises the ticket

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    Vibeapp

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    Send Zendesk tickets into your VictorOps timeline, get alerted how you want

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    VictorOps

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    A cloud-based service to engage your customers using chat, voice and video

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    Vivocha

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    List client details from WHMCS in Zendesk!

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    WHMCS

  • Woopra

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    Bring your Zendesk into your Wordpress blog or site

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    WordPress

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    Implement sophisticated custom lifecycle workflows, incl. role based permissons

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    Workflow

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    Capture time against a ticket and have it seamlessly available for billing

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    WorkflowMax Timer

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    xCALLY Shuttle provides an CTI for Asterisk Call Centers plus Drag and Drop IVR

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    xCALLY

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    Search related docs, emails and contacts without leaving your ticket

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    Xendo

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    Self service delivered the way live agents do

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    Yonyx

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    Agile Issue Tracking and Project Management Tool

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    YouTrack

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    Zapier makes it easy for Zendesk to talk with 70+ applications.

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    Zapier

  • ZenCart

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    A faster and more personal way for your agents to chat with your customers

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    Zopim Chat

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    Скорозвон — звони клиентам из Zendesk

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    Скорозвон

QUESTIONS & ANSWERS ALL YOU NEED TO KNOW

How do I install an App?
First, login into your Zendesk account, and then click on Settings (the cog icon in the lower left corner of the new Zendesk). Then, click on “Browse”, hover over the App you’ve chosen, then click on the “Install” button. Here you’ll find more details about that App, as well as installation instructions.
Where can I find more information about Apps?
You can visit our Apps forum to learn more about them.
Can I create my own App?
Absolutely! For more information about creating your own Apps, you can visit our Developer Center. And if you have specific questions about creating Apps, register for one of our Apps webinars.