Help Desk Software by Zendesk - Customer Service Software and Support Ticket System

Better
customer care

On-demand support tool for any company, large or small. Beautifully simple.

A complete support site for your customers. In any language and look & feel.

Business rules, notifications, SLA’s and reports even your mom could configure.

Out of the box. Full email integration. Complete API.

Intuitive, elegant design makes issue tracking & resolution a pleasure. Crystal Taylor, Head of Support, twitter.com
Zendesk has been a hit at IDEO. Angella Enders, Manager of Knowledge Sharing Systems, IDEO
Zendesk is so easy to use. We had it up and running in a day. Jared Manley, Support Desk Manager, msnbc.com
Dramatically improved our customer service. Craig W. Hansen, Booksamillion.com
Easy, Fast, Smart and Powerful. Jon Clarke, Senior Customer Adviser, Hover
Has dramatically streamlined our support request process. Jason Bentley, Director of Customer Care, Scribd
Excellent user experience and
easy administration Travis VanderZanden, VP of Business Development, Yammer
From head to toe we love this product. Pure Win Sauce! Angelo Sotira, CEO/Co-Founder, deviantART.com

More quotes »

Adapts to your business

Collect and organize all your customer requests in one place. Customize business rules, notifications, SLAs and reports. Make Zendesk look like your brand, on your domain.
as easy as email

Zendesk can replace all your customer facing email addresses. Submit, update, qualify, assign and share requests via email. No compromises. And it’s all in the box.
Help customers help themselves

A complete support site for your customers. Keep everybody up-to-date and invite your customers to participate in the conversation with self-serving community forums.