Apps

Drupal

Open source content management system

Zendesk Drupal App ScreenshotZendesk Drupal App Screenshot

Description

Remote authentication module allowing for single sign-on between Zendesk and Drupal-supported sites, so that users logged into your site are automatically logged into your Zendesk.

How to install

Set up is simple. Visit http://drupal.org/project/zendesk to download the module.

Once downloaded, install into your Drupal environment.

Log into your Zendesk account as an administrator and navigate to Manage -> Security.

Locate the Single Sign on section and check the Enabled box.

Select the Mode as Zendesk Remote Auth

Enter the Remote Login URL as http://yoursite.com/services/zendesk (replace yoursite with your own website).

Optionally, you can insert a logout URL as well under the Remote Logout URL

Make note of the Shared Secret that is generated in Zendesk.

Back in Drupal, navigate to admin/config/people/zendesk and fill in the URL of your Zendesk support page (e.g. http://yourdomain.zendesk.com) together with the Shared secret key that you obtain from the previous step.