Apps
edocr
Enrich customer service forums and tickets by embedding documents from edocr.com
Description
edocr.com helps companies of all sizes generate demand for their products and services and capture leads for nurturing in your CRM via documents (brochures, white papers, press releases, case studies, user manuals, data sheets, etc).
edocr Zendesk App:
- Enriches customer service forums and tickets by embedding documents
- Documents are easy to find for embedding
- Documents always remain up to date
- Have custom library displaying all your key documents to increase customer satisfaction.
Upload all your Documents to edocr.com, then simply call them within edocr Zendesk APP to add them to relevant Forums and Tickets. No need to worry about replacing these when new versions of Documents are released. Simply replace them at edocr.com, and the changes will be followed through automatically.
How to install
To add edocr in Zenedsk for your agents, simply log in to your Zendesk account, and click on the Install button to add the application to your ticket pages. Now you can easily locate your documentation in edocr and access it directly in Zendesk.
Please visit following pages to learn more about how to install the rest of the edocr widgets for your end-users to access on your Zendesk portal.
- General information http://www.edocr.com/zendesk
- How to install http://www.edocr.com/zendesk-widget
- User manual http://www.edocr.com/doc/1465/edocr-zendesk-integration-user-manual
