Apps

Joomla

Content management system

Zendesk Joomla App Screenshot

Description

Easily allow your website visitors to submit tickets via the Zendesk feedback tab through any page of your own Joomla site. You can:

  • Change the text displayed in the Feedback tab with ease
  • Change the position of the tab between left and right
  • Display the tab on the site’s frontend, backend (admin) or both
  • Use the Joomla user’s email as the submitter’s email address
  • Prefill subject and description for consistently formatted tickets
  • Replace the tab with an image
  • Hide the tab and use a link to open

How to install

Setup your Dropbox/Feedback Tab in Zendesk directly (Manage > Channels > Feedback Tab), grab the box ID number from the generated snippet, throw it into this Joomla! plugin and off you go - the rest of the controls are right there in Joomla. Please note that there are some options that you can currently only set in the Zendesk Feedback Tab generator.

Download the plugin here