SurveyMonkey

Description

SurveyMonkey helps you create smart, professional surveys with ease. From big brands, to small businesses, organizations, and individuals, SurveyMonkey is trusted by millions to gather the insights they need to make better decisions.

Now SurveyMonkey helps you improve your customer support with customer satisfaction surveys built right into Zendesk.

You can:

• Create surveys with ease using custom survey templates
• Automatically notify customers when tickets close
• Get instant access to real-time responses

So, what are you waiting for? Find out how customers rated your service-and gain key insights that help you continually improve that service.

How to install

How do I collect customer satisfaction responses from SurveyMonkey within Zendesk?

SurveyMonkey allows you to improve the quality of your customer service by automatically sending follow-up customer satisfaction surveys. It's an easy and effective way to gather actionable insights to help you become a world-class customer service organization.

For full setup instructions, please visit SurveyMonkey's site for detailed instructions on how you can set up the integration.