Today we introduce the Feedback Tab (formerly Zendesk dropbox). It allows you to put a tab on your website and harvest support requests, feedback, enquiries etc. directly to your Zendesk help desk. The main idea is that you want to provide your web site visitors and customers with an easy and instantaneous way of asking for help or submit their feedback, but also want to ensure proper internal processes to deal with the inquiries.
The Feedback Tab can of course be configured and customized in a number of ways, but just as Zendesk it works out of the box.