Our Zendesk experts, along with a global ecosystem of partners we love and trust, will help guide and enhance your Zendesk experience. Whether managing your complex implementation from start to finish, tailoring your Zendesk design for a seamless customer experience, or migrating your data and systems in a way that works for you, our array of services can help take your Zendesk and customer service to a new level. Contact us for help.
The Placetel cloud pbx system is perfect for small and middle enterprises. The Placetel platform offers a comprehensive portfolio of more than 100 functions (e.g. CTI, Fax, IVR, mobile convergence etc.) allowing customers to participate in the advantages of a shared infrastructure while being fully scalable to the customers needs. The Placetel service can be implemented online, this means companies can register online, implement their pbx system online and being supported online – by phone, chat or e-mail. With Placetel an additionally ISDN or analogue telephone connection is no longer required – only a broadband connection is needed. Over 5000 business customers made their decision for Placetel.
About Placetel and Zendesk: With Placetel you can integrate voice in your Zendesk. Trough the voice API Zendesk user tickets are automatically created by incoming calls from the Placetel phone system. Zendesk Ticket opens if the agent answers the call so that he is able to edit the ticket. The integration improves the workflow of every call center agent.
United States, Philippines, Indonesia, India and Sri Lanka
CT Solutions provide software products and professional services to call centres globally that increase agent efficiency and enable superior customer service.
Our CT EasiPopper application provides a Zendesk screenpop based on callers telephone number and displays the current open tickets on the agents desktop.
CT EasiPopper integrates Zendesk with all the leading telephony platforms
Konstant Info is an award winning mobile and app development company. We have been rewarded by many prestigious organizations for our excellent services. We have experts available on various technologies including Mobile App Development (iPhone, Android etc.), Magento, WordPress, Joomla, Drupal, CakePHP, Zend, Yii, PHP/MySQL, ASP.Net etc. We provide an integrated service offering that includes strategic consulting and customer research, graphic design, as well as the development and implementation of world-class e-business applications.
At Konstant our development team represents one of the leading resources for innovative and sophisticated web-based solutions. As Zendesks service implementation partner, Konstant can help you with your Zendesk implementation, migration, plugin, connector and support needs.
We also have designed numbers of websites and web-based applications for companies of all sizes. Our strategy for project development is anchored in a phased approach. This lets us establish a clear set of goals that ensure the quality of work is maintained throughout the entire development process for 100% client satisfaction.
United Kingdom, Philippines and Hungary
- Best of class e-commerce platforms integrated with customer relationship systems such as Zendesk.com and SalesForce.com
- Advanced project management tools including our Freshbooks time tracking widget for Zendesk agents( www.approvetime.com )
- Marketing copywriting for Web copy, press releases, blogs, feature articles, email blasts, newsletters, and SEO
- Content development for approachable, easy-to-read copy including training manuals, whitepapers, knowledge base articles, process documentation and e-learning
- Premium graphic design and multimedia for engaging users while supporting information design and usability principles
03 5283 2121
With the introduction of the Voice integration between Zendesk and Sabienzia, the level of cooperation with customers and colleagues is highly enhanced resulting on a faster response and a more valuable experience with final customers.
Use the power of your team! Benefit from the synergy of Sabienzia Technologies and Zendesk now!
Key clients: LAN Airlines, Komatsu, Salfacorp, Masisa, Pacífico Seguros, La Positiva, Yobel, Copec, Grupo Bethia, Farmacias Cruz Verde, Farmacias SalcoBrand, Rosen, Hochschild, Instituto de Previsión Social IPS, Minera Buenaventura, OSDE, Aeropuertos Argentina 2000, Kaufmann, Küpfer, Melón
Accolades: Google Premier Partner Enterprise for LATAM, Google Premier Partner SMB for LATAM, ISO 9001 and ISO 27001 Certificates, AWS LATAM Specialized partner in managed services. Nominated as top five partner of Google Enterprise Reseller in 3500 partners around the world in 2011. Biggest team certified in pre-sales, sales and deployment in Google Apps for Business in LATAM.