CustomWare partners with fast growing software companies such as Zendesk to rollout their products to organizations ranging from the smallest startups to government and Fortune 500 organizations. With nearly 100 full time staff located in offices around the world, we’ve developed a reputation for being able to reliably deliver results for our clients across many industries and technologies. Our services include implementation, customization, integration, training and support – all centered around our #1 core value of “delight the customer”.

Frumatic in web and mobile technologies offering modern solutions. Our clients are companies who want to give their market position a new pulse by using cutting-edge solutions. The world of Internet technology is dynamic and constantly evolving. You certainly don’t want your competitors to tap into its vast resources and use its huge power before you do. If you want Interactive web design, Internet marketing, online customer tracking, real-time feedback: then there are plenty of tools now to increase your sales efficiency. Frumatic is a team of skilled professionals dedicated to effectively increasing your market share. We work with PHP, MySQL, WordPress, Django, Python. We can also help users customize their helpdesk to match their website layout working with CSS and Javascript, our designers will pick the right color combinations. Frumatic is an international company based in Ufa, Monaco and Istanbul, so there is no obstacle for contracting with us, whether you are our client or our partner. We are ready to employ our expertise and talent to flawlessly make the most of your business.

Clearvision are experts in the implementation, configuration and company-wide deployment of Zendesk. Our consultants define and deliver an effective end-to-end strategy for customer service processes. Whether you are starting new or migrating from your existing toolset, Clearvision has the expertise to ensure your transition to Zendesk is smooth and seamless. Clearvision have offices in the UK and USA, with a global customer base that includes government and defence, banks, insurance, petroleum and pharmaceuticals, manufacturing, communication and telecoms. Our goal is to provide you with a remarkable experience.

oDesk is the largest and fastest-growing global employment platform, enabling employers to hire, manage and pay a flexible online workforce. Our marketplace offers access to thousands of skilled customer service contractors and remote workers with Zendesk experience to help you build a professional customer service team. oDesk’s management tools make it easy to train your staff and maintain accountability throughout your team, and our payment system consolidates your spending into a single invoice, no matter how many contractors you have. No need to budget for building a call center, or limit yourself to local workers. Want to see oDesk in action? Check out how oDesk uses our own marketplace to staff a team of 40 Customer Service Representatives in our CSS case study.

Zendesk is a robust product. Macros, triggers, automations – what does it all mean? Where is the value? How does Zendesk fit into your process? We make your transition to Zendesk easy. We provide best practices, custom configuration, custom development, and extensive support and training. Contact us to learn about how you can get the best experience with Zendesk. We will get you up and running in no time!

Cazoomi, a cloud services & solution provider, enables its Zendesk members with solutions ranging from software selection, consulting services, implementation, integration, support, migration and custom development services for any size business. With its global presence, Cazoomi provides clients with the best platform models suitable for their business development and technology integration. Headquartered in the heart of Silicon Valley and with 4 overseas offices in the Philippines, Indonesia, India and Sri Lanka, Cazoomi has unsurpassed front-end engagement teams with a highly flexible & scalable delivery model.

Alchemic Dream provides Customer Support, Community & Social Media Management, and Localization services in 40 languages. Since 2001, we have helped hundreds of online gaming companies (MMOs, social games, mobile games) and payment solution providers launch their products and manage their international users with flexible and cost-effective solutions. Our Zendesk specialists can also assist setting up your Zendesk account in various languages and integrate it in several medias to truly benefit from the great features offered by your Zendesk plan. Contact us to find out more!

Looking for an outsourced team of customer support agents with Zendesk expertise? Metaverse Mod Squad agents and moderators work with Zendesk’s online help desk software to engage customers, resolve tickets, and build communities for marquee brands, especially for social media, virtual worlds, and online games. It maintains a team of professional staffers around the world in several languages and a 24/7 operations center in Sacramento, California.

Create and manage powerful Web presence with comprehensive integrated services from Myndbend Multimedia. Our enterprise-class solutions address every aspect of exceptional websites and online marketing, including:

• Best of class e-commerce platforms integrated with customer relationship systems such as Zendesk.com and SalesForce.com
• Advanced project management tools including our Freshbooks time tracking widget for Zendesk agents (www.approvetime.com)
• Marketing copywriting for Web copy, press releases, blogs, feature articles, email blasts, newsletters, and SEO
• Content development for approachable, easy-to-read copy including training manuals, white papers, knowledge base articles, process documentation and e-learning
• Premium graphic design and multimedia for engaging users while supporting information design and usability principles

Coherence Design provides services and solutions for Software-as-a-Service customers who seek to gain the maximum advantage that a Zendesk system offers. Our expertise in planning, configuring, and evolving the use of Zendesk will enable you to reduce your set-up costs, increase adoption rates, and improve the service levels you provide to your customers. Services include service desk strategy, best practice processes, implementation, and sustaining plans. Since SaaS is a low-cost model, it also needs low-cost consulting support methods which Coherence can provide in the form of guidelines tailored for your industry and your unique characteristics. If required, we can also offer deeper drive consultancy support and integrations. We aim to help you, help yourself across the whole lifecycle of need, design, planning, implementation, and evolution of your Zendesk solution. Contact us today to discuss how we can help you avoid common mistakes that cost time and money.

Merlin provides world class Customer support, IT Service Desk and Infrastructure support services to some of the largest companies in the world including GE Healthcare, Oracle Corp, DHL,Ryanair and TrendMicro. By leveraging our operational centres in the Philippines, Hungary and UK, Merlin delivers truly blended, low cost, multi-lingual, 24 x 7 support without compromising quality. Through a combination of great people and innovative technologies that streamline and automate human processes we strive to deliver the most efficient and cost effective solutions to our clients. As a result, Merlin is more than a vendor to our clients; we’re a trusted business partner and we’re proud that some of the world’s largest companies have put their trust in us over the last 21 years.

beecom Inc. founded in 2000, is the leading provider for e-communication solutions in Switzerland. Besides its profound knowledge in the fields of knowledge management and issue tracking, beecom has a vast experience in customer service solutions, developing custom software applications and social media solutions, working with clients from a wide range of fields such as: Lufthansa, Daimler, UBS, Swiss Post, Migros, WEKA, Hanhart Watches, and many more. Our skilled and experienced team is happy to help you with your Zendesk project.

Cloud Hop is a Joint Venture between Sumaria and The Copy Cat Group, that brings together a combined business experience of over 100 years. Their value-driven focus on innovation and efficiency transforms the diverse industries that they operate in. Cloud Hop Ltd specializes in End-to-end cloud integration, especially in implementation, training, management of cloud applications, and ICT advisory services. Cloud Hop was founded in Sept 2012, with the implicit purpose of taking cloud services to the enterprise espousing the core principles of reliability, flexibility, ease of use & cost savings. This has been achieved through a meticulous focus on details, integration of applications and above all satisfying customers’ needs. In the short time that Cloud Hop has been operating, it has built a reputation for solely representing “best of breed” applications that are leaders in their specific solutions. Cloud Hop presently has customers in the following countries which it focuses on: Tanzania, Kenya, Uganda, Mozambique, India, Mauritius and United Arab Emirates

AssistMicro アシストマイクロ株式会社
アシストマイクロは「世界の革新的なソフトウェアを発掘し、日本のお客様に満足いただけるサービスを付加してお届けする」ことをミッションとして事業を行っています。
ECM（企業内コンテンツ管理）、BPM(ビジネスプロセス管理)、LMS（学習管理システム）などの多彩な製品群を、日本を代表する製造業、高等教育機関、金融機関のお客様にお使い頂いています。
豊富な技術と経験をベースに日本のお客様のZendeskプロジェクトをサポートします！。

OrangeOne 株式会社 パソコン、スマートフォン、デジタル家電とネットワークインフラの普及に伴い、企業の顧客獲得と顧客を定着させるためのサポートは複雑化しています。OrangeOneは、企業様の顧客を集め、定着させ、業務効率を拡大させる事で、お客様の利益向上に貢献するサービスを提供する企業です。主な事業としては、遠隔サポートソリューションの販売事業（国内で71%以上のシェアを誇るRSUPPORT社の遠隔サポートツールの販売）、PC/スマートフォン・コンシェルジュサービス事業（有償の遠隔サポートサービスの事業化支援及び遠隔サポートに関連するインバウンド/アウトバウンド・コールセンター業務、出張サポート業務の提供）、クラウドサービス事業（海外で実績のあるクラウドサービスの販売）を展開しています。

Lovestock & Leaf are the go-to experts for Zendesk® in the Australasian region. L&L will help you maximise your investment in Zendesk® and ensure that it is implemented and fine tuned to your intricate business needs. Our track record in the region is second to none, having delivered successful Zendesk® implementations for the telecommunications, retail, fashion, group buying, e-commerce and IT industries. We’ll make your transition to Zendesk® smooth and efficient.

Design Industries will assist your organisation in getting the most out Zendesk. Design Industries harness commercial strategy with the latest in web technologies to provide your business with a software advantage. For over a decade, Design Industries has been providing on-line software solutions that transform ideas into sustainable success stories. More than software, we create what we like to call ‘business information systems’, which leverage the different platforms that your business is run on. Our expertise includes: providing advice and strategy, e-commerce solutions, custom applications, software integrations, content management systems, integrating CRM (customer relations management) and ERP (enterprise resource planning) systems, mobile access and solutions for start-ups. Please contact us for a free no-obligation discussion of your project.