Zopim is now Zendesk Chat.
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A chat is worth a thousand emails
Add Zopim live chat to your website and start talking to customers in minutes. Zopim lets you help customers in real time, which increases customer satisfaction. And satisfied customers are happier customers.
Companies trust our product
Providing always-human conversations, even at scale
“We’re loving chat. More importantly, our customers are loving chat. The response we’re getting has been overwhelmingly positive.”
Automated responses decrease response times and raise satisfaction
“Rather than being just customer number 5, we can actually contact people at Zendesk whenever we have an issue. We’re starting to see the results of cultivating that human aspect.”
Fossil consolidated tools to support 14 brands with Zendesk
“We want to make as many channels available to our customers as possible. Zendesk gives us a system where the customer can engage with us in the way that they want to, and we then have the capability to serve them all the way through.”
