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Champions of customer service

Champions
of customer no-hassle not waiting on social extra sauce actually having customer
service returns hold forever messaging on the side a nice day service

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success and keep your business in sync.

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Learn how to drive business growth with breakthroughs in AI, automation and conversational service.

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This is an invitation to every business that is been looking forward to moving forward. Let us get back to business.

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Where good conversations become great experiences

To make customers happy, you need conversational experiences—connected communication across any channel.

Service
Sales
Example conversation in product

Give customers the best support

Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.

Logo: Starling Bank

“Wherever our customers are, Starling is there to support them, and it’s all managed by Zendesk.”

Patrick Vardhan

Head of Customer Service, Starling Bank

Stylized product screenshot

Win prospects over

Our powerful sales solution helps teams build relationships and manage their pipeline without any of the complexity and clumsiness of traditional sales CRM tools. It is kind of a big deal.

Logo: Junkyard Golf Club

“Sales and service go hand-in-hand, but they don’t always work very well together as separate departments, so I wanted to bridge the gap with Zendesk to deliver a more cohesive customer journey.”

Ruth Derry

Customer Service Manager, Junkyard golf Club

Customise your customer experience

Sunshine lets you customise and extend Zendesk to provide personalised experiences, help agents stay productive, and keep the entire business connected. Plus, it is open and flexible, so you can adapt quickly to anything thrown your way.

#1 in Digital Customer Service use case by

Logo: Gartner
“Zendesk gave us the best practices we needed right out of the box to manage customer support for all of our acquired businesses from one central platform. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.“

Rahul Subramaniam

CEO at DevFactory

Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

The companies you use, use Zendesk

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Gartner, Critical Capabilities for the CRM Customer Engagement Center, 8 June 2020, Nadine LeBlanc, Brian Manusama
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