Champions of customer service

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Zendesk makes customer service better. We build software to meet customer needs, set your team up for success and keep your business in sync.

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The best way to learn about Zendesk is to experience it like a customer. See for yourself how Zendesk makes customer experience easy.

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Where good conversations become great experiences

To make customers happy, you need conversational experiences—connected communication across any channel.

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Give customers the best support

Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.

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Win prospects over

Prospects and customers want a seamless experience, no matter where they are in their buying journey. Deliver meaningful conversations that drive more qualified leads and close more deals with Zendesk Sell.

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Get employees answers

Free up your team’s time to focus on the important things and help employees get answers fast. Our help desk solution simplifies support and makes information sharing easy.

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Customise your customer experience

Sunshine lets you customise and extend Zendesk to provide personalised experiences, help agents stay productive, and keep the entire business connected. Plus, it is open and flexible, so you can adapt quickly to anything thrown your way.

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“Zendesk gave us the best practices we needed right out of the box to manage customer support for all of our acquired businesses from one central platform. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.“

Rahul Subramaniam

CEO at DevFactory

Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

The companies you use, use Zendesk

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Gartner, Critical Capabilities for the CRM Customer Engagement Centre, 8 June 2020, Nadine LeBlanc, Brian Manusama
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