Fast setup. Powerful AI. Superior customer support.
Equip your agents with powerful AI tools and workflows that boost efficiency and elevate customer experiences across every channel.
14-day trial, 100% free. No credit card required.
Trusted by 100,000+ companies
Unlock CX success with Zendesk
+80%
of customers have gained clearer visibility into operations through unified analytics
+60%
of customers report higher satisfaction using Zendesk’s self-service tools
+50%
of customers see increased agent productivity with Zendesk’s collaboration tools
Zendesk is the complete CX solution for the AI era compared to others
Key Features
Zendesk
Top Competitors
Omnichannel Support
✔ Allows agents to move across channels seamlessly, handling several conversations at once.
Restricts agents to one channel, managing only one conversation at a time causing interruptions.
Reporting & Analytics
✔ Advanced tools uncover key insights and KPIs, which enhance the customer experience.
Basic tools lacking in uncovering customer insights and KPIs, hindering customer experience.
AI & Machine learning
✔ Intelligent ticket routing and generative AI to assist agents, streamlining customer service.
Untrained chatbots and lack of AI assistance causes inefficiencies and complications.
Total cost of ownership
✔ Easy and fast setup reduces training costs which boosts your time to value.
Complex and slow setup, increases training costs and extends your time to value.
Agent experience
✔ Agents have everything they need within one workspace, such as customer history.
Agents struggle to find necessary resources within their workspace.
Frequently asked questions
The demo lets you see Zendesk in action with guided use cases, no setup needed. The free trial gives you access to try Zendesk with your own data, teams, and workflows.
It’s self-guided, so you can explore at your own pace and see how Zendesk centralizes your support, makes workflows intuitive, and helps your team work more efficiently. You can start here.
You will gain full access to Zendesk’s suite to customize your workspace, onboard teammates, integrate tools, and monitor resolution and performance metrics seamlessly.
Elevate every customer experience with powerful AI tools
