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Achieve growth goals with superior CX

Rethink the role of customer service with insights from our CX Trends 2022 report.

Take a tour of the report:

Data-driven insights

Zendesk surveyed customers, agents, and business leaders globally to learn how CX drives growth.

Dynamic benchmarks

See how you can make goals based on our data index of 97,500+ companies.

Personalized resources

Get actionable information specific to your industry, location, and size.

Global and local events

See upcoming CX events in your region, plus remote opportunities and on-demand content.

Explore the future with the CX Trends 2022 report