Infographic: The Cost of Bad Customer Service

There’s not a soul out there who doesn’t have at least one juicy story to tell involving some type of miserable customer service experience. Maybe a clerk snubbed you in a store. Maybe a phone call between you and an agent suddenly became one endless stream of profanities. Whatever your tale entails, a bad customer service experience can have significant long-term and expensive ramifications.

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<br /> <a href=”http://www.zendesk.com/?p=13465″ mce_href=”http://www.zendesk.com/blog/we-love-phone-trees”><img title=”Customer Service Software – Bad Service” src=”http://cdn.zendesk.com/images/product/customer_satisfaction/Infog.BadCustServ.Jan.31.png” mce_src=”http://cdn.zendesk.com/images/product/customer_satisfaction/Infog.BadCustServ.Jan.31.png” alt=”Customer Service Software – Bad Service” /></a></p> <p><em>Image originally posted on <a href=”http://www.zendesk.com/?p=13465″ mce_href=”http://www.zendesk.com/?p=13465″>Zengage, The Zendesk Blog</a></em></p> <p>