Zendesk is ready to use as soon as you create an account. You don't need to worry about servers or software updates. And because it's web-based, you can access Zendesk anywhere, from any device.

Meet your customers where they live and connect with them via multiple customer service channels -- web, email, Twitter, iPhone, iPad, Android, BlackBerry, Windows Phone, online chat, community forums, knowledge bases and more.

Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Integrate with leading CRM and IT systems including Salesforce, NetSuite, Atlassian JIRA, Google Analytics and 80 more. Use our API to integrate with virtually any other web-based application or back-end system.

Design your support site to reflect your brand. Configure your support workflow based on your business processes.