JIRA

Unite your support and engineering teams

(4089)

With Zendesk Support for JIRA, your support and engineering teams will always be on the same page whenever a development issue arises. Easily escalate and link Zendesk Support tickets to a JIRA issue so critical info is shared and collaboration is effortless.

Ensure no bugs are left behind

Support teams can easily escalate and link Zendesk Support tickets to JIRA issues. Notify engineering of bugs that are impeding your customers’ experience and get updates on the issue’s resolution -— all from within your Zendesk Support account.

A holistic view from support to engineering

In JIRA, engineers will have a complete view of customer conversations related to an issue. They can collaborate with your support team to resolve issues -— without having to leave JIRA.

Complete control of data sharing

Customize the Zendesk Support for JIRA to fit your teams’ workflows. You can choose the JIRA info you want to show in your Zendesk Support account and you can share tags from Zendesk Support to JIRA too.

By enabling this app, You agree to the Built by Zendesk Terms of Use.

App-oplysninger

Arbejder sammen med
support
Ticketing System
Forfatter
Zendesk
Version
4.0.6
Pris (USD)
Free

Installering af apps direkte på din konto

Hvad siger andre

4.0

(4089)

Har du appen installeret?

Vi elsker feedback. Vær den første til at skrive en anmeldelse?

Få din app på vores Marketplace

Find ud af, hvad der skal til, for at få din app på de digitale hylder