Get all the customer service benefits you need in one place
Make it easy for your customers
Create a culture of collaboration
Master your workflows
of customers see an increase in satisfaction when they’re empowered to find what they need with Zendesk self-service tools.
of customers see increased agent productivity after implementing Zendesk’s powerful tools that promote inter-team communication.
of customers gain better visibility into their support operations with Zendesk’s unified view of the customer journey and powerful analytics
Xendit sees a record CSAT score of 94% with Zendesk
Increase in productivity
Increase in help
“Zendesk has been extremely helpful in ensuring our customer service operations meet our high standards. It’s about answering customers immediately with quality information. The more we grow, the more we will need solutions like Zendesk to scale with us.”
—Eureka Cindy Pratiwi,
Customer Success Manager at Xendit