CX Trends 2021 Last year, customer needs changed in a blink. Learn how your team can keep up. Read report

Champions of customer service

Champions
of customer no-hassle not waiting on social extra sauce actually having customer
service returns hold forever messaging on the side a nice day service

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Photo: Zendesk
Photo: Zendesk
Sticker: New!

Go all in on messaging

Cue the confetti—Zendesk messaging is here to help deliver rich conversational experiences that are connected across your web, mobile and social apps. It’s easy to automate and fast to scale for every customer need—and it’s all part of our new Zendesk Suite.

Where good conversations become great experiences

To make customers happy, you need conversational experiences—connected communication across any channel.

Service
Sales

Give customers the best support

Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.

Logo: Squarespace

“We’re here to help our customers succeed online, and that’s something we hear back from our customers. They just love our support channels.”

Raphael Fontes

Vice President of Customer Operations at Squarespace

Win prospects over

Our powerful sales solution helps teams build relationships and manage their pipeline without any of the complexity and clunkiness of traditional sales CRM tools. It’s kind of a big deal.

Logo: Staples

“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

Simon Rodrigue

Senior Vice President and Chief Digital Officer

Customize your customer experience

Glowing just under the surface of Zendesk is a powerful force that lets you connect and understand all of your customer data. Plus, it’s flexible and customizable, so you can adapt to anything thrown your way. Zendesk Sunshine isn’t faster than a speeding bullet, but it’s close.

CX Trends 2021

New world, new CX

Last year, customer needs changed in a blink. Learn how your team can keep up.

Read report

CX Champions

Speed + quality = agility

How leading CX orgs support customer-centric processes and drive business agility.

Read more

活動通告

2021 客戶體驗趨勢

歡迎與我們亞洲地區專家一同深入探討5 大客戶支援趨勢,來開啟您的新一年。

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New product offering

Introducing the Zendesk Suite

Our new all-in-one customer service solution is easy to use, convenient for customers, and scales with your business.

Learn more

#1 in Digital Customer Service use case by

Logo: Gartner
Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

The companies you use, use Zendesk

See all customer stories

Gartner, Critical Capabilities for the CRM Customer Engagement Center, 8 June 2020, Nadine LeBlanc, Brian Manusama
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