The shortcut to happy customers.

Zendesk makes support, sales, and customer engagement software for everyone. It’s quick to implement, easy to use, and scales to fit your needs. With Zendesk, it takes hours — not weeks — to get up and running.

Feature updates

This is What’s New

Check out the new features that keep you five steps ahead through rapid change.

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Research

Small businesses face large challenges

Learn how more than 13,000 small and mid-sized businesses worldwide have been able to meet the unique challenges of 2020.

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Our diversity commitment

We can't be silent

How Zendesk is standing with our Black employees against racism and bias.

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세미나 및 이벤트 정보

지금 바로 시도할 수 있는 Zendesk 활용팁이 가득

각종 세미나에서는 CX 및 고객 서비스 동향 및 최신 정보뿐만 아니라, 다양한 제품 관련 데모 및 유용한 팁을 제공하고 있습니다.

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Thank you machine

Go on, spread gratitude

Send a personalized thank you to your colleague, customer, or socially distanced friend. It beats any e-card.

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Connect with speed and flexibility

Support
Sales
Photo: Customer support
Product screenshot: Support

Support

Support your community

Your customers and employees want to talk to you—make it easy for them. Our support products are flexible and empower you to assist people when they need you most. Conversations flow seamlessly across all channels, leading to greater productivity and satisfaction all around.

Empower your employees

Employees want to be informed and connected. With our internal helpdesk solution, you can create consumer-like experiences for your employees that are easy, reliable, and productive.

Photo: Customer support
Photo: Sales
Product screenshot: Sell

Sales

Win prospects over

Turn conversations into conversions. Our sales management tools are designed to enhance productivity and pipeline visibility for sales teams so they can focus on the prospect, not the process.

“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

- Simon Rodrigue, Senior Vice President and Chief Digital Officer

Photo: Sales

The best customer experiences are built with Zendesk

Learn from the best—our customers

Build with, on, and beyond

Build your own solution with Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, agile, and powerful enough to customize for a changing world.

Build conversational experiences

Messaging is open for business. Deliver proactive support and chatbots in your apps and on every channel with Sunshine Conversations, Zendesk’s new messaging platform.

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Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

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