Champions of customer service
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Go all in on messaging
Cue the confetti—Zendesk messaging is here to help deliver rich conversational experiences that are connected across your web, mobile and social apps.
Where good conversations become great experiences
To make customers happy, you need conversational experiences—connected communication across any channel.
Give customers the best support
Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.
“We’re here to help our customers succeed online, and that’s something we hear back from our customers. They just love our support channels.”
Raphael Fontes
Vice President of Customer Operations at Squarespace
Win prospects over
Our powerful sales solution helps teams build relationships and manage their pipeline without any of the complexity and clunkiness of traditional sales CRM tools. It’s kind of a big deal.
“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”
Simon Rodrigue
Senior Vice President and Chief Digital Officer
Customize your customer experience
Glowing just under the surface of Zendesk is a powerful force that lets you connect and understand all of your customer data. Plus, it’s flexible and customizable, so you can adapt to anything thrown your way. Zendesk Sunshine isn’t faster than a speeding bullet, but it’s close.
CX TRENDS 2021
New world, new CX
Last year, customer needs changed in a blink. Learn how your team can keep up.
Read reportCX Champions
Speed + quality = agility
How leading CX orgs support customer-centric processes and drive business agility.
Read moreThank you machine
Happy news
To celebrate Pride, our Thank You Machine has been upgraded with illustrations guaranteed to make you smile.
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This is What’s New
Check out all the new features that will help you do what matters most: Keep customers happy.
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It’s a new landscape
Watch our virtual event now. You’ll learn how to embrace digital transformation, so your business can stay ahead.
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Transformación digital
Acompáñanos para descubrir cómo mantenerte a la vanguardia en CX y preparar a tu equipo para el éxito.
InscribirmeZENDESK ROADSHOW ITALIA
Trasformazione digitale
Unisciti a noi per scoprire come rimanere all’avanguardia nella nuova Customer Experience e impostare il tuo team per il successo.
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Le Tournant Digital
Rejoignez notre équipe d'experts et notre communauté pour découvrir comment renforcer votre expérience client en 2021.
Regardez-le maintenant#1 in Digital Customer Service use case by
The best customer experiences are built with Zendesk
The companies you use, use Zendesk
There’s more where that came from
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- What is customer experience? (And how to deliver great CX)
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- Sales process fundamentals
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