Champions of customer service
The shortcut to happy customers
Zendesk makes support, sales, and customer engagement software for everyone. It’s quick to implement, easy to use, and scales to fit your needs. With Zendesk, it takes hours — not weeks — to get up and running.
Limited time offer
Get 25% off
The time is now. Get early access to our biggest sale and save 25% on Zendesk until Friday, November 27, 2020. Terms and conditions apply.
Become a CX Champion
Go from CX Starter to Champion
CX leaders build agility and resilience in their customer support. Watch our recent livestream to learn their strategies.
고객 지원 Level Up 전략
CX Starter에서 Champion으로!
[온라인 컨퍼런스] 2021 CX 전략을 준비하는 통찰력과 고객 지원 향상 해법, 업계 전문가와의 네트워킹
ยกระดับการดูแลลูกค้าของคุณ
The 3 Keys of a CX Champion
เติมเต็มแผนงาน CX ของคุณ! เรียนรู้จากผู้นำ CX ระดับโลกเกี่ยวกับการเติบโตของพวกเขาด้วยการลงทุนใน 3 ประเด็นสำคัญ
A Zendesk Creative production
A film about being helpful
We invite you to spend a few minutes on Eric Grandon’s farm. After returning from six tours in the US Army, he suffered from PTSD. He turned to farming and beekeeping to save his life.
Our diversity commitment
We can't be silent
How Zendesk is standing with our Black employees against racism and bias.
Best Practices
Future-proof your CX
A complete guide to future-proofing your customer service, including the skills and approaches you need to succeed.
Thank you machine
Go on, spread gratitude
Send a personalized thank you to your colleague, customer, or socially distanced friend. It beats any e-card.
Make a card Make a card Make a card Make a card Make a card Make a card
Series 2: Autumn Edition
Zendesk Morning Show
Join us to navigate the changes in customer experience. We’ll share the updates you need to know—in 20 minutes.
Saison 2, Édition Automne
Zendesk Morning Show
Rejoignez-nous pour découvrir les changements dans l'expérience client, nous partagerons les conseils dont vous avez besoin.
Staffel 2: Herbst-Edition
Zendesk Morning Show
Schalten Sie jeden Dienstag ein für neue Zendesk Einblicke und Erfahrungen von Branchenführern.
New capabilities
Get the message
Our newest messaging solution lets you deliver rich, automated, and engaging conversational experiences on any device.
Connect with speed and flexibility
Support
Support your community
Your customers and employees want to talk to you—make it easy for them. Our support products are flexible and empower you to assist people when they need you most. Conversations flow seamlessly across all channels, leading to greater productivity and satisfaction all around.
Empower your employees
Employees want to be informed and connected. With our internal helpdesk solution, you can create consumer-like experiences for your employees that are easy, reliable, and productive.
Sales
Win prospects over
Turn conversations into conversions. Our sales management tools are designed to enhance productivity and pipeline visibility for sales teams so they can focus on the prospect, not the process.
“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”
The best customer experiences are built with Zendesk
Learn from the best—our customers
Something for everyone
The customer journey differs for everybody. No matter your business need, our products are flexible enough to pave the path that’s best for your organization.
sunshine
Build with, on, and beyond
Build your own solution with Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, agile, and powerful enough to customize for a changing world.
Build conversational experiences
Messaging is open for business. Deliver proactive support and chatbots in your apps and on every channel with Sunshine Conversations, Zendesk’s new messaging platform.
Learn more
