Agility in action Improve customer experiences with agility Learn more
CX Trends 2021 Last year, customer needs changed in a blink. Learn how your team can keep up. Read report
Champions of customer service
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Where good conversations become great experiences
To make customers happy, you need conversational experiences—connected communication across any channel.
Give customers the best support
Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.
“We’re here to help our customers succeed online, and that’s something we hear back from our customers. They just love our support channels.”
Win prospects over
Our powerful sales solution helps teams build relationships and manage their pipeline without any of the complexity and clunkiness of traditional sales CRM tools. It’s kind of a big deal.
“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”
Customize your customer experience
Glowing just under the surface of Zendesk is a powerful force that lets you connect and understand all of your customer data. Plus, it’s flexible and customizable, so you can adapt to anything thrown your way. Zendesk Sunshine isn’t faster than a speeding bullet, but it’s close.
CX TRENDS 2021
New world, new CX
Last year, customer needs changed in a blink. Learn how your team can keep up.Read report
The digital tipping point
Adapt or get left behind
CX teams are adding new tech faster than ever. Learn how to keep your momentum going now, or risk playing catch-up later.Read more
Speed + quality = agility
How leading CX orgs support customer-centric processes and drive business agility.Read more
This is What’s New
Check out all the new features that will help you do what matters most: Keep customers happy.Learn more
ROADSHOW UK AND IRELAND
It’s a new landscape
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Zendesk Roadshow в Восточной Европе
Трансформируйте и улучшайте свой клиентский сервис
Присоединяйтесь к Roadshow в Востояной Европе и откройте для себя новейшие технологии, которые помогут вам создать идеальный клиентский сервис.Зарегистрируйтесь сейчас
Zendesk Roadshow France
Le Tournant Digital
Rejoignez notre équipe d'experts et notre communauté pour découvrir comment renforcer votre expérience client en 2021.Regardez-le maintenant
#1 in Digital Customer Service use case by
There’s more where that came from
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- What is customer experience? (And how to deliver great CX)
- 3 customer service metrics that matter
- Customer support definition for 2021
- What is a sales CRM?
- Sales process fundamentals
- Important customer service skills for 2021
- 5 of the best knowledge management examples