Advanced AI-enabled support for meaningful customer service
Drive better conversations
Maximize agent efficiency
Adapt faster to change
Give customers the ability to contact you on the channel they prefer. Zendesk has omnichannel support baked right in so customers can reach you via email, live chat, phone, and social media.
Empower your agents to solve customer issues faster with AI tools and workflow automations. A unified workspace also enables faster channel switching and agent collaboration.
Use out-of-the-box reporting and analytics to measure your team's performance and spot recurring customer trends, or customize and build your own.
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Elevate every customer experience with superior AI-assisted support tools
