Connect to external systems for a more personalized experience

Bots as sophisticated as you and your business

Many of those reasons your customers reach out to your business can be automated to save time.

Customers often request information specific to them – think shipment statuses of orders or the wait time for live assistance. They might also request information about your business, like a phone number, address, or social media handles. They might ask about show times for films, product availability, or about flights.

This information lives in your other business systems – your ecommerce platform, your CRM, databases – and you can easily configure your bot to pull data for its responses.