Startups CX benchmark

report 2020

How investing in customer experience

can help your startup grow

Think about support: why startups invest in CX now.

Check the highlights: key findings from our research.

Adopt CX: data shows startups who invest see better outcomes.

Prioritize omnichannel: are you thinking about omnichannel?

Take the path to success: practical steps for startups to get started.

Understand the data: context and methodology used.

Discover Zendesk for Startups: learn about the program.

Are you a startup? Join Zendesk for Startups.