Boost your team’s productivity and reduce ticket volume with a knowledge base that offers seamless self-service and automated processes, powered by AI.
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Help customers to help themselves with advanced help center tools
Enable self-service
Create and publish help centre articles that let customers find answers on their own.
Provide automated responses
Scan text across various channels with Answer Bot to suggest relevant articles to your customers.
Make changes in bulk
Update various properties, such as labels and permissions, for multiple articles all at once.
Get detailed reporting
Analyse articles to identify what’s working and what you should write next.
Frequently asked questions
By signing up for a Zendesk 14-day trial, you’ll get free access to our full-featured and top-tiered Zendesk Suite plan.
At the end of your trial, you’ll be allowed to extend your trial one time or purchase a paid plan. Have questions about Zendesk paid plans? Connect with our sales team to learn more about our paid plans.
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