Sprout Social

Social media management platform for businesses and brands

Sprout Social’s powerful, all-in-one social media management platform unlocks the full potential of social to transform not just your marketing strategy—but every area of your organization.

By connecting Zendesk to your Sprout account, support agents who work exclusively in Zendesk and team members who actively work within Sprout are able to use bidirectional, internal communication to resolve issues.

Your social team can use the Sprout Social integration to:

  • Create and link social profiles to a Zendesk User

  • Edit linked Zendesk Users from Sprout

  • View, edit, and update tickets associated with the linked Zendesk User from Sprout Social

  • Create a support ticket from a customer message viewed in Sprout

  • Send and receive comments on tickets between Sprout and Zendesk

  • Resolve tickets while maintaining parity between systems

Your social team is great at social media engagement. Your support team is great at solving problems. With Sprout Social's Zendesk integration, both teams can focus on what they do best and provide a seamless customer experience without disconnected communication or workflow.

Information om app

Fungerar med
support
Ticketing System
Författare
Sprout Social
Pris (USD)
Free to install
See pricing details

Hur går snacket

Har appen installerats?

Vi tar tacksamt emot feedback. Bli först med att skriva en recension.

Hämta din app på marknaden

Ta reda på vad som krävs för att lansera din app på de digitala butikshyllorna