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Jun 11
Zendesk Deep Dive: Unlock the full power of Zendesk AI agents
Virtual | 10:00 AM PT // 1:00 PM ET
Discover how you can deploy and scale AI agents across channels – including email – with advanced agentic AI capabilities now included in your Zendesk plan.
Join us for our ‘What’s New’ webinar series — a curated look at the most meaningful Zendesk product updates. Hear Zendesk experts chat through our latest releases, what they mean for your teams, and how to make the most of the Resolution Platform. Save your spot and stay up to date with what’s new at Zendesk.
Industry Insights, M&E: Surges don't wait. Your AI metrics shouldn't either
Virtual | 9:00 AM PT | 12:00 PM ET
Watch this on-demand webinar focused on Media & Entertainment. You will learn how to master new AI metrics, CX scorecards, and human-to-AI ratios under pressure. You will gain actionable insights directly from Media and Entertainment experts, concluding with a live, interactive Q&A.
Immerse yourself in AI that actually resolves. Hear a moderated conversation with Ali Wong and join 25,000 CX and IT professionals virtually to catch the best highlights of Relate 2026.
Discover how you can deploy and scale AI agents across channels – including email – with advanced agentic AI capabilities now included in your Zendesk plan.
Save the date: Zendesk Showcase 2026 is entering its next round, this time in Chicago! Immerse yourself in a whirlwind of exclusive insights and transformative trends that will revolutionize your approach to customer experience. Secure your spot now.
Join us for our ‘What’s New’ webinar series — a curated look at the most meaningful Zendesk product updates. Hear Zendesk experts chat through our latest releases, what they mean for your teams, and how to make the most of the Resolution Platform. Save your spot and stay up to date with what’s new at Zendesk.
Save the date: Zendesk Showcase 2026 is entering its next round, this time in NYC! Immerse yourself in a whirlwind of exclusive insights and transformative trends that will revolutionize your approach to customer experience. Secure your spot now.
Save the date: Zendesk Showcase 2026 is entering its next round, this time in Dallas! Immerse yourself in a whirlwind of exclusive insights and transformative trends that will revolutionize your approach to customer experience. Secure your spot now.
Save the date: Zendesk Showcase 2026 is entering its next round, this time in San Francisco! Immerse yourself in a whirlwind of exclusive insights and transformative trends that will revolutionize your approach to customer experience. Secure your spot now.
Immerse yourself in AI that actually resolves. Hear a moderated conversation with Ali Wong and join 25,000 CX and IT professionals virtually to catch the best highlights of Relate 2026.
Watch the 60-minute Zendesk Deep Dive to see how Copilot brings proactive AI assistance to service teams. Learn how Admin Copilot turns insights into action, how Procedure Builder helps agents with next-best steps, and how these tools improve over time. Live Q&A included.
In customer service, there's a big difference between a closed ticket and a resolved issue. Join us for a 45-minute virtual session to see how agentic AI enables your team to independently resolve complex customer issues, transforming your service organization into a resolution-first powerhouse.
Ditch the device tracking spreadsheets. Join our upcoming webinar April 21 for a demo of the latest ITAM features, live Q&A, and insights from the VP of Tech Ops at Orangetheory Fitness. Zendesk ITAM is the simplest way to combine your assets with service—ideal if you want simpler asset management without another tool to learn.
Watch our “What’s New” webinar featuring Zendesk CEO Tom Eggemeier, who will share insights on the shift toward autonomous resolution and how Zendesk is accelerating innovation to meet the moment. Then stay for an exclusive Q&A with Forethought CEO Sami Ghoche to learn how Zendesk’s recent acquisition expands the Zendesk Resolution Platform.
Trustworthy AI begins with reliable knowledge. This webinar shows you how to create AI-ready knowledge that drives accurate, scalable resolutions using Zendesk Knowledge Builder and new connectors.