Tools and media
Tools, templates, in-depth guides, podcasts, and videos to help you grow your CX knowledge and build better customer relationships.
Latest stories
Article
2 min read
Overcoming government regulations and launching a marketplace with Epidemic Sound's Founder, Oscar Hoglund
Oscar Hoglund discusses how, through dedication to their mission, Epidemic Sound put the power back in artists' hands.
Article
3 min read
Tailscale’s $113M success with Avery Pennarun
Tailscale’s Pennarun shares insights on building a product customers love–not just like.
Article
All about PCI DDS (and why it’s important)
Earning and maintaining the trust of your customers is critical to the success of your business.…
Article
2 min read
LinkSquares’ $161M growth strategy with Vishal Sunak
Vishal Sunak, Founder of LinkSquares, shares his journey of building software for legal teams on this episode of the Sit Down Startup podcast.
Article
3 min read
The road to becoming one of the biggest marketing automation companies with a $100M+ exit with David Cummings, co-founder of Pardot
Cummings shares personal stories of startup challenges on this episode of the Sit Down Startup podcast.
Article
1 min read
Building a successful startup with Elliot Shmukler, co-founder of Anomalo and former Chief Growth Officer at Instacart
Creating your own business isn’t for the faint of heart. Just ask Elliot Shmukler, co-founder of…
Article
3 min read
Going from $0 to $100M ARR in just 18 months with Wiz co-founder Ami Luttwak
A "wiz" indeed, Luttwak discusses how to find success with customers during tough times.
Article
20 min read
Customer journey maps: How to create one (templates + examples)
A customer journey map helps companies understand the entire customer experience. Learn the best practices for creating one and download our free templates.
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