Get all your customer feedback in one place. No more manual tagging and reporting. Unlimited Trends dashboard users.
Chatdesk Trends does Automatic Tagging of customer feedback across Email, Chat, Social media messages, Product reviews, Amazon reviews, App Store reviews, NPS / CSAT Surveys (e.g. product feedback, sentiment, etc).
Leading brands like Gap, Everlane, BarkBox and more use Chatdesk for their Voice of Customer reporting. Companies use the solution to easily identify product defects and increase repeat sales.
Checkout the video to see how you can save time and drive more conversions by using Chatdesk.
Get granular insights. Top reasons for contact, Product defects, Shipping issues, Top reasons for returns and cancellation, Website / App bugs.
Drive business impact. Reduce contact volume, Improve self service, Increase website conversion, Product merchandising, Increase repeat sales, Powerful reporting for executives, Benchmarking trends over time.
Impact for our customers.
10% Increase in conversion from website changes
15%+ Reduction in customer contacts
1000+ Hours saved per year from previous manual tagging & reporting.
Create a FREE account at www.chatdesk.com/trends
Have questions? Email firstname.lastname@example.org