Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
A CX Moment with Snap
Virtual event
Join us for a fast and fiery conversation with Snap's Robert Siniscalchi. He’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.
Top picks
These events are making waves. Don’t miss ’em.
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24 JunA CX Moment
Virtual event
Join us for a fast and fiery conversation with industry leaders who are embracing change. They’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.
-
18 May–19 MaySelf Service Solutions- Guide trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
-
08 Apr–31 DecZendesk x Pop-Up Magazine
Virtual event
Zendesk is partnering with Pop-Up Magazine to bring you a different kind of virtual event. Get transported back to IRL theater as stories about human connection and customer service come to life.
Virtual events
Webinars
Upcoming
-
12 May–13 May
Ticketing Solutions- Support trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
12 May–13 May
Ticketing Solutions- Support trainings
Virtual Event | EMEA
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
18 MayUtility Week Live
Online | 2PM - 3:PM BST
Join us at Utility Week Live on a fireside chat with Shell Energy to discuss what it means to lead CX transformation in the energy and utilities industry.
Register -
18 May–19 May
Self Service Solutions- Guide trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
19 MaySlack Frontiers Asia Pacific
Online | 1 - 5PM AEST
Join us at Slack Frontiers Asia Pacific and discover how Zendesk integrates with Slack to help you deliver a world-class customer experience.
Register -
19 May–20 May
Ticketing Solutions- Support trainings
Virtual Event | APAC
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
19 May–20 May
Reporting & Analytics Solutions- Explore Trainings
Virtual Event | EMEA
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
19 May
Slack Frontiers Europe
Online | 9AM - 1PM BST
Join us at Slack Frontiers Europe and discover how our integration with Slack can help you deliver world-class customer service.
Register -
20 MayCoffee Break: How to scale with self-service
Online | 10AM GMT
In this series our experts share how you can get the most out of your Zendesk product. During this session we’ll share big bets your companies should prioritise now.
Register -
20 May–27 MayZendesk Roadshow UK and Ireland
Online | 11AM BST
Join Zendesk on the virtual road to find out how to stay ahead in customer experience. Our two-part event features thought leaders, customers, and Zendesk experts.
Register -
25 May–26 May
Reporting & Analytics Solutions- Explore trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
26 MayZendesk Roadshow Benelux and Nordics
Online | 1PM CEST
Join us for a series of hands-on breakout sessions, hosted by Zendesk experts, customers, and partners. You’ll learn the trending customer insights that matter most to your business.
Register -
26 May–27 May
Agent Workspace Solutions- Suite trainings
Virtual Event | EMEA
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
02 JunZendesk National User Group
Virtual event
Join Zendesk as we bring together our user community to network, discuss Self-Service, and dive into best practices to help you stay engaged with your customers across every channel.
Register -
03 JunZendesk Roadshow France
En ligne | à 9h30
Rejoignez notre équipe et notre communauté pour découvrir comment renforcer votre expérience client en 2021.
Register -
08 JunZendesk Roadshow Italia
Online | alle 10
Unisciti a noi per scoprire come rimanere all’avanguardia nella nuova Customer Experience, impostare il tuo team per il successo e mantenere il tuo business in perfetta sincronia.
Register -
09 JunDigital Tipping Point – Leading in a digital-first CX world
Online | 12PM BST
Join us on 9 June for The Digital Tipping Point, where we’ll discuss which trends from last year will be permanent as well as the big bets to make in CX this year.
Register -
10 JunExplore CX analyst certification prep & practice workshop
Virtual Event | AMER
Work with Zendesk experts at these certification prep & practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
Register -
15 JunZendesk Roadshow España
En línea | a las 11h
Vivimos en un escenario completamente nuevo. Tenemos que adaptarnos constantemente, y a una velocidad vertiginosa, para estar al día de lo que nuestros clientes nos solicitan.
Register -
16 Jun–17 JunTicketing Solutions- Support trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
23 Jun–24 Jun
Reporting & Analytics Solutions- Explore trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
24 Jun
A CX Moment
Virtual event
Join us for a fast and fiery conversation with industry leaders who are embracing change. They’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.
Register -
29 Jun–30 Jun
Reporting & Analytics Solutions- Explore trainings
Virtual Event | APAC
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
22 Jul
A CX Moment with Mediaocean
Virtual event
Join us for a conversation with Stephanie Dorman, Chief People Officer, from Mediaocean. She’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.
Register
Check back soon–we're always planning new events.
On demand
-
A CX Moment Series
Virtual events
Watch all our past episodes of A CX Moment. Our industry leaders will share solutions for doing business in a new reality and insights on making the most of uncertainty.
Watch now -
Zendesk Showcase APAC
On-demand
Watch the on-demand event to hear practical tips on how to not only maintain business continuity, but set yourself up for ongoing success in the new normal.
Watch now -
Top Tips: For better customer service
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
Watch now -
Top Tips: For staying connected to your customers
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
Watch now -
Zendesk Roadshow Africa
Online
We know the world of CX and eCommerce has changed quickly and there is lots to think about, but we are here to help you navigate the ‘new’ customer service landscape.
Watch now -
SMB Benchmark 2020: Adapting to Rapid Change – UKI
Online
Join us for our first SMB Virtual Event for the UKI region. With data collected from 13,000 Zendesk customers in 140+ countries, we’ve identified the benchmarks for delivering top customer support.
Watch now -
Free Certification Information Webinar
Virtual Event
Eager to learn about Zendesk’s Certification program? Want to know how you can prepare for our exams? This webinar is for you!
Watch now -
Top Tips: For scaling your business in a changing world
Virtual event
Join the on demand webinar to get tips and tricks on how Zendesk can help you scale your support team for sustainable growth and long-term success.
Watch now -
A CX Moment with Carousell
Virtual event
Join us on 1 October to learn how Carousell has effectively tapped on the power of its community to grow into one of the largest peer-to-peer marketplaces in Southeast Asia.
Watch now -
Ready to become a CX Champion with Zendesk?
Virtual Event
Paxton Cooper, VP, Global Head of Product shares how Zendesk solutions can help you and your team become CX Champions.
Watch now -
Go from CX Starter to CX Champion
Virtual event
Learn about the three levels of Customer Service—Starters, Risers, and Champions—plus the benefits Champions experience by providing exceptional customer support.
Watch now -
The Roundtable responds to your questions
Virtual Event
We had so many great questions during the CX Champion event that we didn’t get to them all. However! We brought back our roundtable of ESG and Zendesk experts for an additional 30 minutes of Q/A.
Watch now -
SaaStock EMEA Virtual Conference
Virtual
Zendesk Startups Team is proud to be the Startup Program Sponsor for SaaStock EMEA Virtual Conference 2020. Swing by our virtual booth during the conference week to see how we are giving startups six
Watch now -
Go From CX Starter to Champion
Tokyo, Japan
ー ニューノーマル時代のカスタマーサービスへ ー
Watch now -
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Go from CX Starter to Champion
Virtual event
Learn about the three levels of Customer Service—Starters, Risers, and Champions—plus the benefits Champions experience by providing exceptional customer support.
Watch now -
How to raise your CX game
Virtual event
Join @ 9am PT as our roundtable of experts answers your questions live. Also hear from Molly and Jeremy Bloom on what it takes to become a Champion and how to recover when things don’t go right.
Watch now -
Zendesk Virtual Booth
Virtual booth
Our virtual booth is now live! The interactive environment means people don’t have to visit a trade show to get to know us. (That’s pretty handy these days). Click here for the full experience.
Watch now -
2021 CX Trends: Europe, Middle East & Africa
Online
Hear about this year’s 5 top trends and benchmark your business against 90,000 Zendesk customers across 175 countries. You’ll arm yourself with concrete ways to adapt tailored to your business.
Watch now -
2021 CX Trends: United Kingdom and Ireland
Online
Learn more about the CX Trends 2021 and hear from the Global Head of Customer Service at Siemens Financial as he joins our hosts to talk through how his team have managed to stay agile in 2021.
Watch now -
Zendesk x Pop-Up Magazine
Virtual event
Zendesk is partnering with Pop-Up Magazine to bring you a different kind of virtual event. Get transported back to IRL theater as stories about human connection and customer service come to life.
Watch now -
Let’s talk change, with CX leaders
Virtual Event
This on-demand virtual event featured an interactive discussion and Q&A with CX leaders, including Shark Tank cast members, Zendesk customers, and Zendesk executives.
Watch now
Check back soon–we're always planning new events.
Webinars
Knowledge awaits. Stream our past webinars from your desk, couch, or favorite coffee shop.
Upcoming
On demand
-
12 May–13 May
Ticketing Solutions- Support trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
12 May–13 May
Ticketing Solutions- Support trainings
Virtual Event | EMEA
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
18 May
Utility Week Live
Online | 2PM - 3:PM BST
Join us at Utility Week Live on a fireside chat with Shell Energy to discuss what it means to lead CX transformation in the energy and utilities industry.
Register -
18 May–19 May
Self Service Solutions- Guide trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
19 May
Slack Frontiers Asia Pacific
Online | 1 - 5PM AEST
Join us at Slack Frontiers Asia Pacific and discover how Zendesk integrates with Slack to help you deliver a world-class customer experience.
Register -
19 May–20 May
Ticketing Solutions- Support trainings
Virtual Event | APAC
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
19 May–20 May
Reporting & Analytics Solutions- Explore Trainings
Virtual Event | EMEA
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
19 May
Slack Frontiers Europe
Online | 9AM - 1PM BST
Join us at Slack Frontiers Europe and discover how our integration with Slack can help you deliver world-class customer service.
Register -
20 May
Coffee Break: How to scale with self-service
Online | 10AM GMT
In this series our experts share how you can get the most out of your Zendesk product. During this session we’ll share big bets your companies should prioritise now.
Register -
20 May–27 May
Zendesk Roadshow UK and Ireland
Online | 11AM BST
Join Zendesk on the virtual road to find out how to stay ahead in customer experience. Our two-part event features thought leaders, customers, and Zendesk experts.
Register -
25 May–26 May
Reporting & Analytics Solutions- Explore trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
26 May
Zendesk Roadshow Benelux and Nordics
Online | 1PM CEST
Join us for a series of hands-on breakout sessions, hosted by Zendesk experts, customers, and partners. You’ll learn the trending customer insights that matter most to your business.
Register -
26 May–27 May
Agent Workspace Solutions- Suite trainings
Virtual Event | EMEA
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
02 JunZendesk National User Group
Virtual event
Join Zendesk as we bring together our user community to network, discuss Self-Service, and dive into best practices to help you stay engaged with your customers across every channel.
Register -
03 Jun
Zendesk Roadshow France
En ligne | à 9h30
Rejoignez notre équipe et notre communauté pour découvrir comment renforcer votre expérience client en 2021.
Register -
08 Jun
Zendesk Roadshow Italia
Online | alle 10
Unisciti a noi per scoprire come rimanere all’avanguardia nella nuova Customer Experience, impostare il tuo team per il successo e mantenere il tuo business in perfetta sincronia.
Register -
09 Jun
Digital Tipping Point – Leading in a digital-first CX world
Online | 12PM BST
Join us on 9 June for The Digital Tipping Point, where we’ll discuss which trends from last year will be permanent as well as the big bets to make in CX this year.
Register -
10 Jun
Explore CX analyst certification prep & practice workshop
Virtual Event | AMER
Work with Zendesk experts at these certification prep & practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
Register -
15 Jun
Zendesk Roadshow España
En línea | a las 11h
Vivimos en un escenario completamente nuevo. Tenemos que adaptarnos constantemente, y a una velocidad vertiginosa, para estar al día de lo que nuestros clientes nos solicitan.
Register -
16 Jun–17 Jun
Ticketing Solutions- Support trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
23 Jun–24 Jun
Reporting & Analytics Solutions- Explore trainings
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
24 Jun
A CX Moment
Virtual event
Join us for a fast and fiery conversation with industry leaders who are embracing change. They’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.
Register -
29 Jun–30 Jun
Reporting & Analytics Solutions- Explore trainings
Virtual Event | APAC
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
22 Jul
A CX Moment with Mediaocean
Virtual event
Join us for a conversation with Stephanie Dorman, Chief People Officer, from Mediaocean. She’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.
Register
Check back soon–we're always planning new events.
-
A CX Moment Series
Virtual events
Watch all our past episodes of A CX Moment. Our industry leaders will share solutions for doing business in a new reality and insights on making the most of uncertainty.
Watch now -
Zendesk Showcase APAC
On-demand
Watch the on-demand event to hear practical tips on how to not only maintain business continuity, but set yourself up for ongoing success in the new normal.
Watch now -
Top Tips: For better customer service
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
Watch now -
Top Tips: For staying connected to your customers
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
Watch now -
Zendesk Roadshow Africa
Online
We know the world of CX and eCommerce has changed quickly and there is lots to think about, but we are here to help you navigate the ‘new’ customer service landscape.
Watch now -
SMB Benchmark 2020: Adapting to Rapid Change – UKI
Online
Join us for our first SMB Virtual Event for the UKI region. With data collected from 13,000 Zendesk customers in 140+ countries, we’ve identified the benchmarks for delivering top customer support.
Watch now -
Free Certification Information Webinar
Virtual Event
Eager to learn about Zendesk’s Certification program? Want to know how you can prepare for our exams? This webinar is for you!
Watch now -
Top Tips: For scaling your business in a changing world
Virtual event
Join the on demand webinar to get tips and tricks on how Zendesk can help you scale your support team for sustainable growth and long-term success.
Watch now -
A CX Moment with Carousell
Virtual event
Join us on 1 October to learn how Carousell has effectively tapped on the power of its community to grow into one of the largest peer-to-peer marketplaces in Southeast Asia.
Watch now -
Ready to become a CX Champion with Zendesk?
Virtual Event
Paxton Cooper, VP, Global Head of Product shares how Zendesk solutions can help you and your team become CX Champions.
Watch now -
Go from CX Starter to CX Champion
Virtual event
Learn about the three levels of Customer Service—Starters, Risers, and Champions—plus the benefits Champions experience by providing exceptional customer support.
Watch now -
The Roundtable responds to your questions
Virtual Event
We had so many great questions during the CX Champion event that we didn’t get to them all. However! We brought back our roundtable of ESG and Zendesk experts for an additional 30 minutes of Q/A.
Watch now -
SaaStock EMEA Virtual Conference
Virtual
Zendesk Startups Team is proud to be the Startup Program Sponsor for SaaStock EMEA Virtual Conference 2020. Swing by our virtual booth during the conference week to see how we are giving startups six
Watch now -
Go From CX Starter to Champion
Tokyo, Japan
ー ニューノーマル時代のカスタマーサービスへ ー
Watch now -
Go from CX Starter to Champion
Virtual event
Learn about the three levels of Customer Service—Starters, Risers, and Champions—plus the benefits Champions experience by providing exceptional customer support.
Watch now -
How to raise your CX game
Virtual event
Join @ 9am PT as our roundtable of experts answers your questions live. Also hear from Molly and Jeremy Bloom on what it takes to become a Champion and how to recover when things don’t go right.
Watch now -
Zendesk Virtual Booth
Virtual booth
Our virtual booth is now live! The interactive environment means people don’t have to visit a trade show to get to know us. (That’s pretty handy these days). Click here for the full experience.
Watch now -
2021 CX Trends: Europe, Middle East & Africa
Online
Hear about this year’s 5 top trends and benchmark your business against 90,000 Zendesk customers across 175 countries. You’ll arm yourself with concrete ways to adapt tailored to your business.
Watch now -
2021 CX Trends: United Kingdom and Ireland
Online
Learn more about the CX Trends 2021 and hear from the Global Head of Customer Service at Siemens Financial as he joins our hosts to talk through how his team have managed to stay agile in 2021.
Watch now -
Zendesk x Pop-Up Magazine
Virtual event
Zendesk is partnering with Pop-Up Magazine to bring you a different kind of virtual event. Get transported back to IRL theater as stories about human connection and customer service come to life.
Watch now -
Let’s talk change, with CX leaders
Virtual Event
This on-demand virtual event featured an interactive discussion and Q&A with CX leaders, including Shark Tank cast members, Zendesk customers, and Zendesk executives.
Watch now
Check back soon–we're always planning new events.