Zendesk events
Soak up some knowledge. We host training days, conferences, and webinars all year long.
Relater
On-demand event
Although we weren’t able to meet you in Miami, we’re excited to share Relater, our global online event, with you. Available now and on demand here.
Featured content
From our living rooms to yours, join us for expert-led sessions on customer experience.
All upcoming events
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01 Apr–31 DecInterested in joining a virtual user group?
Zendesk Community
Zendesk is setting up virtual meetups for our users. Interested in participating in one? Click on this tile to sign up.
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01 Apr–10 JunFailure turned wisdom: a conversation with Guy Raz
On demand
Listen in as Guy sits down with Sarah Reed and chats wisdom, failure, leadership, and the importance of customer experience.
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01 Apr–10 JunService-first CRM with Mikkel Svane, CEO and Founder, Zendesk
On demand
Join our CEO, Mikkel Svane and some special guests for fresh Zendesk updates, industry predictions, and a glimpse into the kitchens, houses, and basements that we’re all working from.
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03 AprSales Assembly Virtual Series – Transparent Negotiations
Virtual event
Join this Sales Assembly virtual program to learn a framework for how to discuss pricing and, most importantly, negotiate pricing by implementing the four levers of Transparent Negotiations.
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07 Apr–09 AprVirtual Zendesk Training Days
London, United Kingdom
Join our Zendesk experts for virtual training events. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team to enhance your skills on our products.
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08 Apr729 Solutions: Best Practices for Implementing or Changing Your CX Solution
Virtual event
Learn practical tips, real world challenges, and techniques to improve your agent and customer experiences.
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14 Apr
Austin Virtual User Group – Sailpoint Customer Story Happy Hour
Virtual event
Join us to learn how our customer, Sailpoint Technologies leverages Zendesk customer support products to stay in front of the ever-evolving customer experience and network with fellow IT and Customer
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16 AprZendesk 실습 웨비나
Seoul, KR
Zendesk 평가판 신청자 및 구매 고객사 Admin 대상으로 Zendesk 소개와 함께 기본 기능 실습 및 Q&A 세션을 진행합니다. (온라인 웨비나)
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16 AprVirtually Meetup with Handy, Freshly, and Novo
Virtual event
What do food delivery, the shared economy of home services, and banking platforms all have in common? Hear how Freshly, Handy and Novo provide killer customer experiences and top-notch support.
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17 AprSales Assembly Virtual Series – Presentation Choreography
Virtual event
Join this Sales Assembly and Todd Caponi, Author of The Transparency Sale, as they discuss a choreography sellers can use to prepare and deliver sales presentations.
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22 Apr
Don’t Hate, Automate: Leveraging AI for CX Success
Virtual event
Join Zendesk as we tackle the benefits of AI in this new normal. Learn how to leverage automation, support your teams and deliver exceptional customer experiences during tough times.
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22 Apr–23 Apr
Virtual Zendesk Training Days
Chicago, IL
Join our team of Zendesk experts for virtual training events. These 3 full days of in-depth product training include lots of Q&A time and opportunities to interact with the Zendesk team to enhance you
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22 AprVirtual SoCal Meetup: Leading CX with Compassion
Virtual event
Chat through CX questions and hear first-hand stories from industry leaders: RED Digital Cinema, SimplePractice, and Joybird.
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23 Apr
San Diego Virtual User Group – “Adjusting to the New Normal”
Virtual event
Join Zendesk and learn how to leverage automation, support your teams and deliver exceptional customer experiences during changing times.
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23 Apr
【Webセミナー】Zendesk入門編 ハンズオンセミナー
Tokyo, Japan
初期設定を体験できるハンズオンセミナー
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24 Apr
【Webセミナー】Zendesk Exploreハンズオンセミナー
Tokyo, Japan
〜 Supportのデータ分析:「インサイト」からの移行編 〜
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27 AprNYC Virtual User Group At Your Self-Service: Leveraging Zendesk Guide for CX Success
Virtual Event
More information coming soon.
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28 Apr–30 AprVirtual Zendesk Training Days
San Francisco, CA
Join our Zendesk experts for virtual training events. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team to enhance your skills on our products.
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30 AprPortland Virtual User Group “Adjusting to the New Normal”
Virtual Event
Join Zendesk as we tackle the challenges and adaptations of working and staying customer-centric in this new normal.
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04 May–05 May
Virtual Zendesk Training Days
Sydney, Australia
Join our Zendesk experts for virtual training events. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team to enhance your skills on our products.
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06 MayVirtual SF Meetup: It’s Still Day 1: Digit, Fandom + Lever
Virtual event
How do you scale a team, yet keep Day 1 Culture? Hear first-hand stories and gain insight from industry leaders: Digit, Fandom, and Lever.
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13 May
Mid-Atlantic/DC Metro Virtual User Group
Virtual event
More information coming soon.
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19 May–20 May
Virtual Zendesk Training Days
New York City, NY
Join our Zendesk experts for virtual training events. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team to enhance your skills on our products.
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20 MayNew England Virtual User Group
Virtual event
More information coming soon.
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01 Jun
Zendesk On Air SSA (Spanish)
Virtual event
More information coming soon.
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01 Jun
Zendesk On Air Brazil (Portuguese)
Virtual event
More information coming soon.
Check back soon–we're always planning new events.
Get in touch if you would like to see a Zendesk User group in your area.
You missed it
But you don’t have to miss out. Check out our past events.
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26 Mar
【Webセミナー】Zendesk入門編 ハンズオンセミナー
Tokyo, Japan
初期設定を体験できるハンズオンセミナー
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24 MarRelater
On-demand event
Although we weren’t able to meet you in Miami, we’re excited to share Relater, our global online event, with you. Available now and on demand here.
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10 Mar
顧客対応で差をつける！次世代カスタマーサポートとは？
Tokyo, Japan
〜Zendeskで実現する次世代のカスタマーサポート〜
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26 Feb
Zendesk Exploreハンズオンセミナー
Tokyo, Japan
〜 Supportのデータ分析編 〜
Exploreを使いこなすために必要となる用語と基本的な使い方の紹介と、カスタマイズしたレポートの作成を体験でき� -
19 Feb
Zendesk入門編 ハンズオンセミナー
Tokyo, Japan
初期設定を体験できるハンズオンセミナー
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18 Feb
社内FAQ・問い合わせ管理ツールで、 ヘルプデスク業務を変革する！
Tokyo, Japan
情シス・総務の方必見！社内FAQページ構築・活用のポイントを事例を交えてご紹介します。
Where we've been
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【大阪開催】
日経産業新聞フォーラム -
【東京開催】
日経産業新聞フォーラム -
Zendesk Booth #1333 at AWS re:Invent
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コールセンター/CRMデモ&コンファレンス 2019 in 東京
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StrategyDays Call Center
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SOCAP: Re-Imagine Conference