Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
National User Group: Messaging
Virtual event
Join Zendesk as we bring together our user community to network, discuss messaging, and best practices to help you stay engaged with your customers across every channel. Register today!
Top picks
These events are making waves. Don’t miss ’em.
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08 Oct–31 DecGo from CX Starter to CX Champion
Virtual event
Learn about the three levels of Customer Service—Starters, Risers, and Champions—plus the benefits Champions experience by providing exceptional customer support.
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20 Nov–31 DecZendesk Virtual Booth
Virtual booth
Zendesk cares about human interactions & great experiences - we don’t want virtual events to be any different. Booth visitors can contact us, view demos & events, hear from our experts, and have fun
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17 DecA CX Moment with Cloudbeds
Virtual event
More information on Cloudbeds and #hospitalityhelps soon.
Virtual events
Webinars
Upcoming
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28 May–31 Dec
A CX Moment Series
Virtual events
Join our Zendesk Live Stream: A CX Moment to learn what leading industries are doing to keep up with customer demand.
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03 DecFree Certification Information Webinar
Virtual Event
Eager to learn about Zendesk’s Certification program? Want to know how you can prepare for our exams? This webinar is for you!
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03 DecA Special CX Moment with Layne Beachley & Kirk Pengilly
Virtual
We are joined by 7-time world champion surfer, Layne Beachley, and her husband, Kirk Pengilly, one of the founding members of INXS.
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09 Dec–10 Dec
Virtual Zendesk Certification Prep & Practice Workshop
Virtual Event
Work with Zendesk experts at these Certification Prep & Practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
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09 Dec–10 Dec
Virtual Zendesk Certification Prep & Practice Workshop
Virtual Event
Work with Zendesk experts at these Certification Prep & Practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
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17 Dec
A CX Moment with Cloudbeds
Virtual event
More information on Cloudbeds and #hospitalityhelps soon.
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13 Jan–14 JanVirtual Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Pacific Standard Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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20 Jan–21 Jan
Virtual Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Irish Standard Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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27 Jan–28 Jan
Virtual Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Pacific Standard Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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03 Feb–04 Feb
Virtual Zendesk Certification Prep & Practice Workshop
Virtual Event
Work with Zendesk experts at these Certification Prep & Practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
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10 Feb–11 Feb
Virtual Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Australian Eastern Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our product
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10 Feb–11 FebVirtual Zendesk Certification Prep & Practice Workshop
Virtual Event
Work with Zendesk experts at these Certification Prep & Practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
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24 Feb–25 Feb
Virtual Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Pacific Standard Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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02 Mar–04 Mar
Virtual Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Eastern Standard Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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10 Mar–11 Mar
Virtual Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Greenwich Mean Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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30 Mar–31 Mar
Virtual Zendesk Certification Prep & Practice Workshop
Virtual Event
Work with Zendesk experts at these Certification Prep & Practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
Check back soon–we're always planning new events.
On demand
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Zendesk Showcase APAC
On-demand
Watch the on-demand event to hear practical tips on how to not only maintain business continuity, but set yourself up for ongoing success in the new normal.
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Top Tips: For better customer service
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
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Top Tips: For staying connected to your customers
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
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Zendesk Roadshow Africa
Online
We know the world of CX and eCommerce has changed quickly and there is lots to think about, but we are here to help you navigate the ‘new’ customer service landscape.
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Zendesk Roadshow DACH
Online
Zendesk Roadshow DACH enters its second round. Be there when Conrad Electronics, emmy sharing, Zendesk and wellness experts come together for an interactive live show.
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SMB Benchmark 2020: Adapting to Rapid Change – UKI
Online
Join us for our first SMB Virtual Event for the UKI region. With data collected from 13,000 Zendesk customers in 140+ countries, we’ve identified the benchmarks for delivering top customer support.
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Free Certification Information Webinar
Virtual Event
Eager to learn about Zendesk’s Certification program? Want to know how you can prepare for our exams? This webinar is for you!
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Free Certification Information Webinar
Virtual Event
Eager to learn about Zendesk’s Certification program? Want to know how you can prepare for our exams? This webinar is for you!
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Free Certification Information Webinar
Virtual Event
Eager to learn about Zendesk’s Certification program? Want to know how you can prepare for our exams? This webinar is for you!
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Top Tips: For scaling your business in a changing world
Virtual event
Join the on demand webinar to get tips and tricks on how Zendesk can help you scale your support team for sustainable growth and long-term success.
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A CX Moment with Carousell
Virtual event
Join us on 1 October to learn how Carousell has effectively tapped on the power of its community to grow into one of the largest peer-to-peer marketplaces in Southeast Asia.
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Virtual Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in British Summer Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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SMB Benchmark 2020: Adapting to Rapid Change – Nordics
Online
Join us for our first SMB Virtual Event for the Nordics. With data collected from 13,000 Zendesk customers in 140+ countries, we’ve identified the benchmarks for delivering top customer support.
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Ready to become a CX Champion with Zendesk?
Virtual Event
Paxton Cooper, VP, Global Head of Product shares how Zendesk solutions can help you and your team become CX Champions.
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Go from CX Starter to CX Champion
Virtual event
Learn about the three levels of Customer Service—Starters, Risers, and Champions—plus the benefits Champions experience by providing exceptional customer support.
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The Roundtable responds to your questions
Virtual Event
We had so many great questions during the CX Champion event that we didn’t get to them all. However! We brought back our roundtable of ESG and Zendesk experts for an additional 30 minutes of Q/A.
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SaaStock EMEA Virtual Conference
Virtual
Zendesk Startups Team is proud to be the Startup Program Sponsor for SaaStock EMEA Virtual Conference 2020. Swing by our virtual booth during the conference week to see how we are giving startups six
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Virtual Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Eastern Daylight Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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Go From CX Starter to Champion
Tokyo, Japan
ー ニューノーマル時代のカスタマーサービスへ ー
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Go from CX Starter to Champion
Virtual event
Learn about the three levels of Customer Service—Starters, Risers, and Champions—plus the benefits Champions experience by providing exceptional customer support.
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Virtual Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Pacific Daylight Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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How to raise your CX game
Virtual event
Join @ 9am PT as our roundtable of experts answers your questions live. Also hear from Molly and Jeremy Bloom on what it takes to become a Champion and how to recover when things don’t go right.
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Zendesk Virtual Booth
Virtual booth
Zendesk cares about human interactions & great experiences - we don’t want virtual events to be any different. Booth visitors can contact us, view demos & events, hear from our experts, and have fun
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Let’s talk change, with CX leaders
Virtual Event
This on-demand virtual event featured an interactive discussion and Q&A with CX leaders, including Shark Tank cast members, Zendesk customers, and Zendesk executives.
Check back soon–we're always planning new events.
Webinars
Knowledge awaits. Stream our past webinars from your desk, couch, or favorite coffee shop.
Trade shows
Zendesk is popping up at industry events all year long. Do say hello.
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