Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
CX Trends 2021
Virtual event
Join our host Sarah Reed, and our special guests, including Cloudbeds, 7-Eleven, Whatsapp, and CNN host & best-selling author Fareed Zakaria, for the latest CX updates you need to face ongoing change.
Top picks
These events are making waves. Don’t miss ’em.
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02 Mar–04 MarZendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Eastern Standard Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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10 Mar–11 MarZendesk Certification Prep & Practice Workshop
Virtual Event
Work with Zendesk experts at these Certification Prep & Practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
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18 MarA CX Moment with Mako Medical and CustomerHD
Virtual event
Join us for a fast and fiery conversation with industry leaders who are embracing change. They’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.
Virtual events
Webinars
Upcoming
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02 Mar–04 Mar
Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Eastern Standard Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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10 Mar–11 Mar
Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in Greenwich Mean Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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10 Mar–11 Mar
Zendesk Certification Prep & Practice Workshop
Virtual Event
Work with Zendesk experts at these Certification Prep & Practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
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17 Mar–18 MarZendesk Roadshow DACH
Online | 11:30 Uhr (MEZ)
Wir werden mit Ihnen tiefer in die CX-Trends für 2021 eintauchen und uns außerdem Messaging, als einer der interessantesten Kanäle im Rahmen einer Omnichannel-Strategie, anschauen.
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18 Mar
A CX Moment with Mako Medical and CustomerHD
Virtual event
Join us for a fast and fiery conversation with industry leaders who are embracing change. They’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.
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18 MarExpérience Agent : Votre nouvelle stratégie pour gagner en productivité et en qualité
En ligne | à 12h00
Durant ce webinar, nous aborderons avec Jeoffrey Jouannet les points clés d’une stratégie CX efficace qui soigne autant l’expérience agents que celle des clients.
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30 Mar–31 Mar
Zendesk Certification Prep & Practice Workshop
Virtual Event
Work with Zendesk experts at these Certification Prep & Practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
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15 Apr
A CX Moment with Calm
Virtual event
Join us for a fast and fiery conversation with industry leaders who are embracing change. They’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.
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27 AprCX Academy Live
Virtual Event
CX Academy Live is our first customer awards event featuring top-performing use cases of Zendesk among startups and SMB. Register today to see which companies take a trophy home.
Check back soon–we're always planning new events.
On demand
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A CX Moment Series
Virtual events
Watch all our past episodes of A CX Moment. Our industry leaders will share solutions for doing business in a new reality and insights on making the most of uncertainty.
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Zendesk Showcase APAC
On-demand
Watch the on-demand event to hear practical tips on how to not only maintain business continuity, but set yourself up for ongoing success in the new normal.
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Top Tips: For better customer service
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
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Top Tips: For staying connected to your customers
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
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Zendesk Roadshow Africa
Online
We know the world of CX and eCommerce has changed quickly and there is lots to think about, but we are here to help you navigate the ‘new’ customer service landscape.
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SMB Benchmark 2020: Adapting to Rapid Change – UKI
Online
Join us for our first SMB Virtual Event for the UKI region. With data collected from 13,000 Zendesk customers in 140+ countries, we’ve identified the benchmarks for delivering top customer support.
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Free Certification Information Webinar
Virtual Event
Eager to learn about Zendesk’s Certification program? Want to know how you can prepare for our exams? This webinar is for you!
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Free Certification Information Webinar
Virtual Event
Eager to learn about Zendesk’s Certification program? Want to know how you can prepare for our exams? This webinar is for you!
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Top Tips: For scaling your business in a changing world
Virtual event
Join the on demand webinar to get tips and tricks on how Zendesk can help you scale your support team for sustainable growth and long-term success.
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A CX Moment with Carousell
Virtual event
Join us on 1 October to learn how Carousell has effectively tapped on the power of its community to grow into one of the largest peer-to-peer marketplaces in Southeast Asia.
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Zendesk Training Days
Virtual Event
Join our Zendesk experts for virtual training events in British Summer Time. These in-depth product trainings include lots of Q&A and opportunities to interact with the Zendesk team on our products.
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Ready to become a CX Champion with Zendesk?
Virtual Event
Paxton Cooper, VP, Global Head of Product shares how Zendesk solutions can help you and your team become CX Champions.
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Go from CX Starter to CX Champion
Virtual event
Learn about the three levels of Customer Service—Starters, Risers, and Champions—plus the benefits Champions experience by providing exceptional customer support.
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The Roundtable responds to your questions
Virtual Event
We had so many great questions during the CX Champion event that we didn’t get to them all. However! We brought back our roundtable of ESG and Zendesk experts for an additional 30 minutes of Q/A.
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SaaStock EMEA Virtual Conference
Virtual
Zendesk Startups Team is proud to be the Startup Program Sponsor for SaaStock EMEA Virtual Conference 2020. Swing by our virtual booth during the conference week to see how we are giving startups six
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Go From CX Starter to Champion
Tokyo, Japan
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Go from CX Starter to Champion
Virtual event
Learn about the three levels of Customer Service—Starters, Risers, and Champions—plus the benefits Champions experience by providing exceptional customer support.
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How to raise your CX game
Virtual event
Join @ 9am PT as our roundtable of experts answers your questions live. Also hear from Molly and Jeremy Bloom on what it takes to become a Champion and how to recover when things don’t go right.
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Zendesk Virtual Booth
Virtual booth
Our virtual booth is now live! The interactive environment means people don’t have to visit a trade show to get to know us. (That’s pretty handy these days). Click here for the full experience.
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2021 CX Trends: Europe, Middle East & Africa
Online
Hear about this year’s 5 top trends and benchmark your business against 90,000 Zendesk customers across 175 countries. You’ll arm yourself with concrete ways to adapt tailored to your business.
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2021 CX Trends: United Kingdom and Ireland
Online
Learn more about the CX Trends 2021 and hear from the Global Head of Customer Service at Siemens Financial as he joins our hosts to talk through how his team have managed to stay agile in 2021.
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Let’s talk change, with CX leaders
Virtual Event
This on-demand virtual event featured an interactive discussion and Q&A with CX leaders, including Shark Tank cast members, Zendesk customers, and Zendesk executives.
Check back soon–we're always planning new events.
Webinars
Knowledge awaits. Stream our past webinars from your desk, couch, or favorite coffee shop.