Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
CX Moment with Sarah Robb O’Hagan
Virtual event
Join us for this special edition of a CX Moment with Sarah Robb O'Hagan–executive, activist, entrepreneur and author of Extreme You: Step Up. Stand Out. Kick Ass. Repeat.
Top picks
These events are making waves. Don’t miss ’em.
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18 AugExplore CX Analyst certification prep & practice workshop
Virtual Event | AMER
Work with Zendesk experts at these certification prep & practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
-
05 AugAgility in action
Virtual event
Join this event, to learn how to keep operations nimble, challenge old thinking, and build customer experiences fit for changing times.
-
08 Apr–31 DecZendesk x Pop-Up Magazine
Virtual event
Zendesk is partnering with Pop-Up Magazine to bring you a different kind of virtual event. Get transported back to IRL theater as stories about human connection and customer service come to life.
Virtual events
Webinars
Upcoming
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04 Aug
Support Administrator certification prep & practice workshop
Virtual Event | AMER
Work with Zendesk experts at these certification prep & practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
Register -
04 AugAgility in action – Asia
Virtual event
Join this event, to learn how to keep operations nimble, challenge old thinking, and build customer experiences fit for changing times.
Register -
04 Aug
Agility in action – Australia & New Zealand
Virtual event
Join this event, to learn how to keep operations nimble, challenge old thinking, and build customer experiences fit for changing times.
Register -
04 Aug
Agility in action – India
Virtual event
Join this event, to learn how to keep operations nimble, challenge old thinking, and build customer experiences fit for changing times.
Register -
05 Aug
Agility in action
Virtual event
Join this event, to learn how to keep operations nimble, challenge old thinking, and build customer experiences fit for changing times.
Register -
11 Aug
Zendesk Training Day: Support
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
12 Aug
Zendesk Training Day: Guide
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
18 Aug
Explore CX Analyst certification prep & practice workshop
Virtual Event | AMER
Work with Zendesk experts at these certification prep & practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
Register -
24 Aug
Zendesk Training Day: Support
Virtual Event | APAC
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
25 Aug
Zendesk Training Day: Support
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
25 Aug
Agility in Action – 디지털 퍼스트 시대의 CX 애자일 전략
Virtual event
고객의 니즈가 끊임 없이 변화하는 가운데 CX 전략을 최적화하고 비즈니스 목표를 민첩하게 달성할 수 있는 방안을 살펴 보고 다양한 마스터클래스에�
Register -
26 Aug
Zendesk Training Day: Explore
Virtual Event | APAC
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
26 Aug
Zendesk Training Day: Explore
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
15 Sep
Zendesk Training Day: Guide
Virtual Event | EMEA
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
16 Sep
Zendesk Training Day: Guide
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
22 Sep
Zendesk Training Day: Explore
Virtual Event | EMEA
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
22 Sep
Zendesk Training Day: Explore
Virtual Event | APAC
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
22 Sep
Support Administrator certification prep & practice workshop
Virtual Event | AMER
Work with Zendesk experts at these certification prep & practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
Register -
29 Sep
Zendesk Training Day: Explore
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register
Check back soon–we're always planning new events.
On demand
-
A CX Moment Series
Virtual events
Watch all our past episodes of A CX Moment. Our industry leaders will share solutions for doing business in a new reality and insights on making the most of uncertainty.
Watch now -
Top Tips: For better customer service
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
Watch now -
Top Tips: For staying connected to your customers
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
Watch now -
Zendesk Roadshow Africa
Online
We know the world of CX and eCommerce has changed quickly and there is lots to think about, but we are here to help you navigate the ‘new’ customer service landscape.
Watch now -
SMB Benchmark 2020: Adapting to Rapid Change – UKI
Online
Join us for our first SMB Virtual Event for the UKI region. With data collected from 13,000 Zendesk customers in 140+ countries, we’ve identified the benchmarks for delivering top customer support.
Watch now -
Free Certification Information Webinar
Virtual Event
Eager to learn about Zendesk’s Certification program? Want to know how you can prepare for our exams? This webinar is for you!
Watch now -
Top Tips: For scaling your business in a changing world
Virtual event
Join the on demand webinar to get tips and tricks on how Zendesk can help you scale your support team for sustainable growth and long-term success.
Watch now -
Ready to become a CX Champion with Zendesk?
Virtual Event
Paxton Cooper, VP, Global Head of Product shares how Zendesk solutions can help you and your team become CX Champions.
Watch now -
The Roundtable responds to your questions
Virtual Event
We had so many great questions during the CX Champion event that we didn’t get to them all. However! We brought back our roundtable of ESG and Zendesk experts for an additional 30 minutes of Q/A.
Watch now -
SaaStock EMEA Virtual Conference
Virtual
Zendesk Startups Team is proud to be the Startup Program Sponsor for SaaStock EMEA Virtual Conference 2020. Swing by our virtual booth during the conference week to see how we are giving startups six
Watch now -
Go From CX Starter to Champion
Tokyo, Japan
ー ニューノーマル時代のカスタマーサービスへ ー
Watch now -
How to raise your CX game
Virtual event
Join @ 9am PT as our roundtable of experts answers your questions live. Also hear from Molly and Jeremy Bloom on what it takes to become a Champion and how to recover when things don’t go right.
Watch now -
Zendesk Virtual Booth
Virtual booth
Our virtual booth is now live! The interactive environment means people don’t have to visit a trade show to get to know us. (That’s pretty handy these days). Click here for the full experience.
Watch now -
2021 CX Trends: Europe, Middle East & Africa
Online
Hear about this year’s 5 top trends and benchmark your business against 90,000 Zendesk customers across 175 countries. You’ll arm yourself with concrete ways to adapt tailored to your business.
Watch now -
2021 CX Trends: United Kingdom and Ireland
Online
Learn more about the CX Trends 2021 and hear from the Global Head of Customer Service at Siemens Financial as he joins our hosts to talk through how his team have managed to stay agile in 2021.
Watch now -
Zendesk x Pop-Up Magazine
Virtual event
Zendesk is partnering with Pop-Up Magazine to bring you a different kind of virtual event. Get transported back to IRL theater as stories about human connection and customer service come to life.
Watch now -
A CX Moment with Duncan Wardle
Virtual event
Join us to hear from Duncan Wardle, former Head of Innovation and Creativity at Disney. His creative process will help you uncover fresh thinking, team innovation, and disruptive ideas for your own co
Watch now -
Let’s talk change, with CX leaders
Virtual Event
This on-demand virtual event featured an interactive discussion and Q&A with CX leaders, including Shark Tank cast members, Zendesk customers, and Zendesk executives.
Watch now
Check back soon–we're always planning new events.
Webinars
Knowledge awaits. Stream our past webinars from your desk, couch, or favorite coffee shop.
Upcoming
On demand
-
04 Aug
Support Administrator certification prep & practice workshop
Virtual Event | AMER
Work with Zendesk experts at these certification prep & practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
Register -
04 Aug
Agility in action – Asia
Virtual event
Join this event, to learn how to keep operations nimble, challenge old thinking, and build customer experiences fit for changing times.
Register -
04 Aug
Agility in action – Australia & New Zealand
Virtual event
Join this event, to learn how to keep operations nimble, challenge old thinking, and build customer experiences fit for changing times.
Register -
04 Aug
Agility in action – India
Virtual event
Join this event, to learn how to keep operations nimble, challenge old thinking, and build customer experiences fit for changing times.
Register -
05 Aug
Agility in action
Virtual event
Join this event, to learn how to keep operations nimble, challenge old thinking, and build customer experiences fit for changing times.
Register -
11 Aug
Zendesk Training Day: Support
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
12 Aug
Zendesk Training Day: Guide
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
18 Aug
Explore CX Analyst certification prep & practice workshop
Virtual Event | AMER
Work with Zendesk experts at these certification prep & practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
Register -
24 Aug
Zendesk Training Day: Support
Virtual Event | APAC
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
25 Aug
Zendesk Training Day: Support
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
25 Aug
Agility in Action – 디지털 퍼스트 시대의 CX 애자일 전략
Virtual event
고객의 니즈가 끊임 없이 변화하는 가운데 CX 전략을 최적화하고 비즈니스 목표를 민첩하게 달성할 수 있는 방안을 살펴 보고 다양한 마스터클래스에�
Register -
26 Aug
Zendesk Training Day: Explore
Virtual Event | APAC
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
26 Aug
Zendesk Training Day: Explore
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
15 Sep
Zendesk Training Day: Guide
Virtual Event | EMEA
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
16 Sep
Zendesk Training Day: Guide
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
22 Sep
Zendesk Training Day: Explore
Virtual Event | EMEA
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
22 Sep
Zendesk Training Day: Explore
Virtual Event | APAC
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register -
22 Sep
Support Administrator certification prep & practice workshop
Virtual Event | AMER
Work with Zendesk experts at these certification prep & practice workshops to take a closer look at challenging topics, question formats and methodology so you can boost your score on the exam.
Register -
29 Sep
Zendesk Training Day: Explore
Virtual Event | AMER
Join our live, interactive customer training days that are led by our expert Zendesk trainers and offer plenty of Q&A time.
Register
Check back soon–we're always planning new events.
-
A CX Moment Series
Virtual events
Watch all our past episodes of A CX Moment. Our industry leaders will share solutions for doing business in a new reality and insights on making the most of uncertainty.
Watch now -
Top Tips: For better customer service
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
Watch now -
Top Tips: For staying connected to your customers
Online
It’s time for your coffee, tea, or drink break. Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day.
Watch now -
Zendesk Roadshow Africa
Online
We know the world of CX and eCommerce has changed quickly and there is lots to think about, but we are here to help you navigate the ‘new’ customer service landscape.
Watch now -
SMB Benchmark 2020: Adapting to Rapid Change – UKI
Online
Join us for our first SMB Virtual Event for the UKI region. With data collected from 13,000 Zendesk customers in 140+ countries, we’ve identified the benchmarks for delivering top customer support.
Watch now -
Free Certification Information Webinar
Virtual Event
Eager to learn about Zendesk’s Certification program? Want to know how you can prepare for our exams? This webinar is for you!
Watch now -
Top Tips: For scaling your business in a changing world
Virtual event
Join the on demand webinar to get tips and tricks on how Zendesk can help you scale your support team for sustainable growth and long-term success.
Watch now -
Ready to become a CX Champion with Zendesk?
Virtual Event
Paxton Cooper, VP, Global Head of Product shares how Zendesk solutions can help you and your team become CX Champions.
Watch now -
The Roundtable responds to your questions
Virtual Event
We had so many great questions during the CX Champion event that we didn’t get to them all. However! We brought back our roundtable of ESG and Zendesk experts for an additional 30 minutes of Q/A.
Watch now -
SaaStock EMEA Virtual Conference
Virtual
Zendesk Startups Team is proud to be the Startup Program Sponsor for SaaStock EMEA Virtual Conference 2020. Swing by our virtual booth during the conference week to see how we are giving startups six
Watch now -
Go From CX Starter to Champion
Tokyo, Japan
ー ニューノーマル時代のカスタマーサービスへ ー
Watch now -
How to raise your CX game
Virtual event
Join @ 9am PT as our roundtable of experts answers your questions live. Also hear from Molly and Jeremy Bloom on what it takes to become a Champion and how to recover when things don’t go right.
Watch now -
Zendesk Virtual Booth
Virtual booth
Our virtual booth is now live! The interactive environment means people don’t have to visit a trade show to get to know us. (That’s pretty handy these days). Click here for the full experience.
Watch now -
2021 CX Trends: Europe, Middle East & Africa
Online
Hear about this year’s 5 top trends and benchmark your business against 90,000 Zendesk customers across 175 countries. You’ll arm yourself with concrete ways to adapt tailored to your business.
Watch now -
2021 CX Trends: United Kingdom and Ireland
Online
Learn more about the CX Trends 2021 and hear from the Global Head of Customer Service at Siemens Financial as he joins our hosts to talk through how his team have managed to stay agile in 2021.
Watch now -
Zendesk x Pop-Up Magazine
Virtual event
Zendesk is partnering with Pop-Up Magazine to bring you a different kind of virtual event. Get transported back to IRL theater as stories about human connection and customer service come to life.
Watch now -
A CX Moment with Duncan Wardle
Virtual event
Join us to hear from Duncan Wardle, former Head of Innovation and Creativity at Disney. His creative process will help you uncover fresh thinking, team innovation, and disruptive ideas for your own co
Watch now -
Let’s talk change, with CX leaders
Virtual Event
This on-demand virtual event featured an interactive discussion and Q&A with CX leaders, including Shark Tank cast members, Zendesk customers, and Zendesk executives.
Watch now
Check back soon–we're always planning new events.