Zendesk events
Soak up some knowledge. We host training days, conferences, and webinars all year long.
Zendesk Training Days in San Francisco
San Francisco, CA
Join our team of Zendesk experts for live classroom-style events in San Francisco. These 3 full days of in-depth product training and hands-on exercises will enhance your Zendesk skills.
Zendesk Showcase
From bots to benchmarking, join us for our expert-led event series on customer experience. To learn more, visit zendeskshowcase.com.
All upcoming events
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17 Mar–18 MarIndustry Forum Retail
Cologne, Germany
Meet us at the Industry Forum Retail in Germany, talk to our experts and hear the latest insights on customer service in the retail industry.
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18 Mar–19 MarCall & Contact Center Expo
London, UK
Join us as we unveil the key findings from our recently launched CX Trends Report, where our team of researchers reviewed data from 45,000 businesses using Zendesk across 140 countries.
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24 Mar–26 MarVirtual Zendesk Training Days
Virtual- GMT timezone
Join our team of Zendesk experts for virtual training events. These 3 full days of in-depth product training include lots of Q&A time and opportunities to interact with the Zendesk team to enhance you
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25 MarCX Innovation Exchange 2020: A Conversational Workshop
London, UK
Zendesk customers have VIP access to CX Innovation Exchange, an event by redk, Zendesk Select Partner. Join us to learn more about omnichannel and conversational in a practical workshop by redk team.
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26 Mar
Zendesk入門編 ハンズオンセミナー
Tokyo, Japan
初期設定を体験できるハンズオンセミナー
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26 MarCX – nailing it in 2020
London, UK
Attend our SMB Breakfast event for practical advice on trends in the industry, customer stories, and in-person access to Zendesk and Appamondo experts.
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02 Apr
Zendesk Roadshow Copenhagen
Copenhagen, Denmark
Attend The EMEA Roadshow Series for practical advice on trends in our industry, plus product-focused sessions, and in-person access to Zendesk experts.
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07 Apr–09 AprVirtual Zendesk Training Days
Virtual- GMT timezone
Join our team of Zendesk experts for virtual training events. These 3 full days of in-depth product training include lots of Q&A time and opportunities to interact with the Zendesk team to enhance you
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16 AprZendesk 실습 웨비나
Seoul, KR
Zendesk 평가판 신청자 및 구매 고객사 Admin 대상으로 Zendesk 소개와 함께 기본 기능 실습 및 Q&A 세션을 진행합니다. (온라인 웨비나)
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21 Apr–22 AprStrategyDays HR
Cologne, Germany
Learn more about relevant topics like Internal Helpdesk and how you can improve your employee experience. Come around and meet our Zendesk team on site.
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22 Apr–23 Apr
Virtual Zendesk Training Days
Chicago, IL
Join our team of Zendesk experts for virtual training events. These 3 full days of in-depth product training include lots of Q&A time and opportunities to interact with the Zendesk team to enhance you
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23 AprZendesk入門編 ハンズオンセミナー
Tokyo, Japan
初期設定を体験できるハンズオンセミナー
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24 AprZendesk Exploreハンズオンセミナー
Tokyo, Japan
〜 Supportのデータ分析:「インサイト」からの移行編 〜
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28 Apr–30 Apr
Virtual Zendesk Training Days
San Francisco, CA
Join our team of Zendesk experts for virtual training events. These 3 full days of in-depth product training include lots of Q&A time and opportunities to interact with the Zendesk team to enhance you
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04 May–05 May
StrategyDays Contact Center
Zurich, Switzerland
From cost-center to profitable contact-center. Meet Zendesk at StrategyDays Contact Center in Zurich to learn more about us and our products.
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04 May–05 May
Zendesk Training Days in Sydney
Sydney, Australia
Join our team of Zendesk experts for live classroom-style events in Sydney. These 2 full days of in-depth product training and hands-on exercises will enhance your Zendesk skills.
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07 May
Zendesk Roadshow Stockholm
Stockholm, Sweden
Attend The EMEA Roadshow Series for practical advice on trends in our industry, plus product-focused sessions, and in-person access to Zendesk experts.
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19 May–20 May
Zendesk Training Days in New York City
New York City, NY
Join our team of Zendesk experts for live classroom-style events in New York City. These 2 full days of in-depth product training and hands-on exercises will enhance your Zendesk skills.
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27 May–28 May
Zendesk Schulung in Berlin
Berlin, DE
Besuchen Sie unsere Zendesk Schulung in Berlin am Mittwoch, den 27. Mai und Donnerstag, den 28. Mai 2020. An beiden Tagen bieten wir das Training “Zendesk für Administratoren I und II” an. Das S
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23 Jun–25 JunTWENTY2X
Hannover, Germany
TWENTY2X - The digital future of the SME sector. Experience the entire Zendesk product family live on site.
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24 Jun–25 Jun
Zendesk Training Days in Brisbane
Brisbane, Australia
Join our team of Zendesk experts for live classroom-style events in Brisbane. These 2 full days of in-depth product training and hands-on exercises will enhance your Zendesk skills.
Check back soon–we're always planning new events.
Get in touch if you would like to see a Zendesk User group in your area.
You missed it
But you don’t have to miss out. Check out our past events.
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10 Mar
顧客対応で差をつける！次世代カスタマーサポートとは？
Tokyo, Japan
〜Zendeskで実現する次世代のカスタマーサポート〜
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26 Feb
Zendesk Exploreハンズオンセミナー
Tokyo, Japan
〜 Supportのデータ分析編 〜
Exploreを使いこなすために必要となる用語と基本的な使い方の紹介と、カスタマイズしたレポートの作成を体験でき� -
19 FebZendesk入門編 ハンズオンセミナー
Tokyo, Japan
初期設定を体験できるハンズオンセミナー
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18 Feb社内FAQ・問い合わせ管理ツールで、 ヘルプデスク業務を変革する！
Tokyo, Japan
情シス・総務の方必見！社内FAQページ構築・活用のポイントを事例を交えてご紹介します。
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30 Janナレッジを活用し、セルフサービス率＆応対品質の向上を同時に実現！
Tokyo, Japan
ゲストスピーカーをお迎えし、ヘルプページの構築、移行、運用のヒントを、実際の導入事例を交えながらご紹介します。
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28 Jan
Zendesk中級編 ハンズオンセミナー
Tokyo, Japan
Webウィジェットの組み込み等、Zendeskをオムニチャネルで使い始めるための初期設定を体験できるハンズオンセミナー
Where we've been
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【大阪開催】
日経産業新聞フォーラム -
【東京開催】
日経産業新聞フォーラム -
Zendesk Booth #1333 at AWS re:Invent
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コールセンター/CRMデモ&コンファレンス 2019 in 東京
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StrategyDays Call Center
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SOCAP: Re-Imagine Conference