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Zendesk Introduces the Autonomous Service Workforce, Defining the Future of Customer and Employee Service
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Zendesk Introduces Specialized AI Agents Purpose-built for Your Business
Today, Zendesk introduced Specialized AI Agents, purpose-built for the work that matters most to a specific…
Zendesk Expands Contact Center Voice Support Across Languages
As AI agents take on more of the customer journey, voice remains a critical and growing…
Zendesk’s Momentum Shows Contact Centers are Racing to End Silos as Voice Volumes Climb
As AI agents take on more of the customer journey, voice remains a critical channel for…
Zendesk Welcomes beams Team to Expand AI-Powered Employee Service Capabilities
Zendesk, a global leader in agentic AI-powered customer service and employee service, today announced it has…
Zendesk Support Assistant for Microsoft 365 Now Available on Microsoft AppSource
Zendesk today announced the availability of Zendesk Support Assistant for Microsoft 365 on Microsoft AppSource, an…
Zendesk Appoints Tifenn Dano Kwan as Chief Marketing Officer
Zendesk has named Tifenn Dano Kwan as Chief Marketing Officer. This appointment comes as Zendesk accelerates…
Zendesk and Golden State: Building the Future of the Fan Service Experience in San Francisco
Zendesk is proud to be named the Official AI-Powered Customer Service Provider of the Warriors, Valkyries,…
Zendesk Commits $100M to Help Startups Build with AI, Expands VC Program
At its annual Relate conference, Zendesk today announced a new $100 million, two-year commitment to help…
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September 14, 2026
Zendesk Introduces Specialized AI Agents Purpose-built for Your BusinessSeptember 10, 2026
Zendesk Expands Contact Center Voice Support Across Languages
