CSAT.AI for Zendesk Chat

CSAT.AI for Zendesk Chat

Zendesk quality assurance software that monitors all chat interactions in real time!

Zendesk quality assurance software monitors 100% chat interactions in real time!

Improve your CX, no scripts, real results!

1 month FREE - Install Today!

  • Starting at $19.95 per agent / month (less than 100 agents)
  • $14.95 per agent / month (100+ agents)

Customization available (cost varies by complexity, ask for a quote)

CSAT.AI improves customer experience proactively. Automate the QA process while providing complete oversight including: agent scorecard, performance trend, and tag search.

Agents and Managers gain feedback in a timely fashion on:
✅ Provided WOW! Service?
✅ Resolved Customer Query?
✅ Shown Empathy?

✅ Reports automatically generated
✅ Managers scrutinize multiple support tickets without reading every item
✅ No more tedious spreadsheets or biased opinions
✅ Real time notification of agents harassed by customers
✅ See trends by issue category (delivery delay, return policy, etc.)
✅ Offensive language and Grammar check
✅ Easy activation - One click set up
✅ 24 / 7 support

Spend time coaching not monitoring.

CSAT.AI → Agent's Success → Company's Success

For any questions, please email support@csat.ai.

To activate your free trial of CSAT.AI:

Click the "Install App" button to add CSAT.AI app to your Zendesk Chat account. Open a ticket in Zendesk to view CSAT.AI on the right sidebar.

Visit our website www.csat.ai or email us at support@csat.ai to connect for activation.

App Details

  • Author: Navedas
  • Price: Free
  • Support: Email / Website
  • Version:1.2.0
  • This is an app. It will install right into your Zendesk Chat account.

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