Knowledge Base Search

Knowledge Base Search

Knowledge Base Search for Zendesk Chat

This app enables Chat agents to search their linked Zendesk Help Center for public articles and send them to chat visitors.

  1. Ensure your Zendesk account is linked to a Zendesk Chat account by navigating to Admin > Channels > Chat. 2. Install the application from the Zendesk App Marketplace. 3. Begin a chat in Zendesk Chat and use the app.

App Details

  • Author: Zendesk
  • Support: Email / Website
  • Version:2.4.2
  • This is an app. It will install right into your Zendesk Chat account.

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