Knowledge Base Search

Knowledge Base Search

Knowledge Base Search for Zendesk Chat

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This app enables Chat agents to search their linked Zendesk Help Center for public articles and send them to chat visitors.

  1. Ensure your Zendesk account is linked to a Zendesk Chat account by navigating to Admin > Channels > Chat. 2. Install the application from the Zendesk App Marketplace. 3. Begin a chat in Zendesk Chat and use the app.

App Details

  • Author: Zendesk
  • Support: Email / Website
  • Version: 2.4.1
  • This is an app. It will install
    right into your Zendesk
    Chat account.

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