Import user actions and properties from Mixpanel into your ticket & chat window

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The official Mixpanel app for Zendesk.

Mixpanel is the most advanced analytics platform for mobile & web. It helps businesses understand user behavior by tracking actions people take in addition to page views.

Close tickets faster

Take the guesswork out of support - The Mixpanel App imports properties about your users tracked in Mixpanel right into your Zendesk ticket or chat window.

Increase customer empathy

See what actions users have taken before submitting their support request. By providing a comprehensive history of record, support teams can see what actions led to a customer pain point so you can prescribe the right solution to the right problem.

File better bugs and feature requests

Mixpanel’s default properties, there’s no need to ask for browser, app version, or device. File more accurate bugs for your engineering teams without having to ask the customer.

All your data in one place

Use the project picker so that support agents can view activity across all your Mixpanel projects.

Learn more about the Mixpanel App for Zendesk and for any questions contact us here.

App details

  • Author: Mixpanel
  • Price: Free
  • Support: Email / Website
  • Version: 1.0

This is an app. It will install right into your Zendesk Chat account.


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