SugarCRM for Zendesk

SugarCRM for Zendesk

Get the most of SugarCRM by integrating it with Zendesk.

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Save Time & Keep Your Entire Team Informed

No longer do you have to click between Sugar and Zendesk to see relevant information. This integration will allow you to see your Sugar Contact, Lead, Account and Opportunity data right from within Zendesk. It will also allow you to view your Zendesk Tickets from within Sugar.

View Sugar Data in Zendesk

View all of the associated Sugar Contact, Lead, Account and Opportunity we can find from the Sugar side.

View Sugar Data Inside Zendesk

View Zendesk Tickets In Sugar

When you install the accompanying Sugar module you will have access to the Zendesk Tickets dashlet in Sugar. Here you can see all of the associated Zendesk Tickets on your Sugar Contacts, Leads, Accounts and Opportunities.

View Zendesk Tickets Inside Sugar

You can filter and sort to get to exactly what you need to see without having to flip back and forth between Sugar and Zendesk. You can click the

Supports Sugar 7 On-Site and On-Demand

If you were previously using a Zendesk integration but it stopped being supported (Sugar 7.5 and above), this is the integration you're looking for. We have created a Zendesk integration that will support the versions the previous integration did not. It is created and supported by the same team that brought you SugarChimp. We're an experienced team that creates reliable solutions and provides great support.

Safe & Secure

This integration was built using the latest Sugar and Zendesk APIs. It uses two-sided OAuth authentication method so Sugar and Zendesk can securely communicate with each other while giving you all the control to revoke access at any time.

Want To See A Demo?

Pick a day and time for a demo here: https://calendly.com/fanaticallabs/zendesk-support-meeting

As always, if you have any questions please reach out to us at zendesk@fanaticallabs.com

After installing the app, open a Zendesk ticket and the 'App' sidebar. You will be provided step-by-step instructions to get connect Zendesk and Sugar. If you need any help during this time you can schedule a call here: https://calendly.com/fanaticallabs/zendesk-support-meeting or email us at zendesk@fanaticallabs.com

App Details

  • Author: SugarOutfitters
  • Support: Email / Website
  • Version: 2.1.1
  • This is an app. It will install
    right into your Zendesk
    Chat account.

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