Empower your Support teams with key customer information and contextual product usage data right where they live inside Zendesk. By using the Pendo app, your support agents will be able to close tickets faster by having access to key product and user information right where they live.
Know exactly what a user was doing right before a ticket was filed.
Get product usage information including features, pages and more that was being used right before the user filed the support ticket. By having detailed session usage information the support agent has greater context leading to happier, faster support ticket resolution.
Key customer information at a visitor and account level.
Have better context of a user's profile such as NPS score, usage frequency, depth of understanding of the product and more right alongside the support ticket.