ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com. This will install a widget in the Zendesk sidebar and sync ticket requester details as contact information in ActiveCampaign. *What can you do with ActiveCampaign? * * Automate personalized experiences across all your customer touchpoints * Track buyer preferences, behavior, and many custom attributes across the entire customer lifecycle for deeper segmentation and more effective outreach * Customize sends based on almost any parameter, so your messages are always targeted for the right audience * Use data from the entire customer lifecycle to choose the best content, send time, and delivery channel for each customer * Create entirely customized campaigns with minimal effort, then improve your send strategy in real time based on customer behaviors * Replicate the 1-1 personal experience for every customer, no matter how big your business gets
Sales Management: Track and update your team's deals
By integrating ActiveCampaign with Zendesk Support, you can continuously update and create deals with information based on actions prospects take across all their interactions with your team.
Drive Action With Data
Track when a prospect visits a specific page of your site, opens an email, or fills out a demo form. All of those actions are tracked inside ActiveCampaign and can be automatically migrated into Zendesk Support.
Marketing and Sales Alignment
Ensure marketing and sales have a common understanding of your prospects and customers. Learn from their behaviors to understand what drives them, creating more meaningful experiences.
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