Benefits of AlphaChat:
Increase self-service rates in customer support (an average of 65%).
Reduce human agent workload.
Satisfied customers through 24/7 personalized support.
What you get:
Natural Language Understanding bot in any European language, Russian or Arabic.
No code training environment for the bot.
Detailed statistics on ROI (costs saved), bot deflection rate, customer satisfaction by topic.
AI suggests training data improvement through ReTrain and Intent Overlap modules.
Train the bot conveniently from user messages with one click.
We are different because with us you can:
Build intent detecting bots with pre-trained customer service FAQs on our self-service NLU platform.
Launch bot in minutes and deflect 65% of inquiries.
No need for expensive consultants or long pilots.
€399/month to build and have a full Natural Language Understanding bot.
One bot can chat in multiple languages so it will only use 1 Enterprise Suite license.
€399/month includes up to 3,000 chats/month. After that €0.03/chat.
We offer setting up your bot, importing existing bot and connecting it to Zendesk as one-time onboarding fee from €399.
Standard package comes with all the necessary features to get started. 10-day free trial for all Standard features. Sign-up here to get started https://alphachat.ai/account/register Enterprise package includes:
Authentication of users
SLA, SSO, APIs
Dedicated Account Manager
AlphaOS for your developers to write custom code into the bot and connections to your CRM/backend.
For details on features and pricing see https://alphachat.ai/pricing