EaziPopper Cisco Finesse adds a Contact Center Agent Toolbar, right into your Zendesk. It saves time on every call by auto-creating and auto-filling the ticket. It includes advanced options such as IVR and Call Recording integration.
Top level features
CT EaziPopper is the result of a collaboration between Zendesk, Cisco and CT Solutions. This is an 'out-of-the-box' offering that integrates Zendesk with Cisco Contact Center via Cisco Finesse and Cisco WFO-QM (Calabrio). This means that there is no special integration work, or customization that needs to be done, for it to work at your site.
Benefits
Core Features
Advanced Features
There are currently no reviews. Be the first to share your experience.