gominga simplifies the way you monitor & reply to reviews & questions for your products, apps and locations
Monitor up to 25 eCommerce platforms and review sites in one single application. As soon as your monitoring scope has been setup with gominga, you will start receiving reviews and questions from sources such as Amazon, Bazaarvoice, Google My Business, Apple App Store, Google Play Store, Trustpilot and many more.
Check it out on Zendesk technical integration and contact us.
With gominga your reply-to-review routine will be as efficient as never before.
Zendesk app from gominga helps you:
- Receive all new product reviews directly into your Zendesk
- View all new product questions directly into your Zendesk
- Get all your Google My Business reviews into Zendesk
- Use our custom fields: product, category, platform, location,…
- Assign new tickets to the right people
- Reply to reviews and questions without leaving your Zendesk app
- Keep the history of all the changes
- Setup a monitoring account with gominga here
- Request you Zendesk API key from your gominga account manager
- Install zendesk gominga app
- Enter API key in Admin / Channels / Channel Integrations