Better support your customers with the INVERS InstaFleet app. The app integrates InstaFleet's key features of vehicle, customer, and rental management into Zendesk. Use this as a tool for call centers to provide quick and efficient customer support – both during the rental process and outside it.
- Automated customer search
- Customer details including rental history and statistics – all customer support interactions in one place
- Real time information about rentals
- Vehicle status information
- Vehicle command control (e.g. lock/unlock door, trigger alert to find vehicle)
- Add driving credit to customer account (e.g. create a 5 € credit as a courtesy)
- Click the Install button to install the app.
- If requested login to Zendesk
- In the next screen fill out InstaFleet URL. You can find the URL in Instafleet > Configuration > Zendesk.
- Click Install to finish the installation of the app.