Instagramer Comments
Reply to Instagram posts comments
Use the app to connect your Instagram Business account to Zendesk. You will be able to work with post comments as regular tickets. There are some features, specific to Instagram: - view an initial post in the ticket - add #comment_id tag to reply to a particular comment - @mention someone in your reply
The app has a sister DM app. Please contact us if you are an existing DM subscriber to get a special price.
First 14 days are free, try it! (CC details are required to start trial)
Support
Find out more details and videos on our website or contact us
- Convert your regular Instagram account into Business account and connect it to a Facebook page
- Install Instagramer Comments app
- Go to Channel Integrations → Instagramer Comments→ Accounts → Add account
- Press Continue with Facebook and grant it required permissions
- Adding comments to any of your posts should create a ticket in Zendesk
Please visit our help center if you have issues with the app.
App Details
