The Knowledge Backup app enables you to create an automatic backup routine with only a few clicks.
Once installed you can choose between several backup intervals (weekly, bi-weekly, monthly) or manually trigger a backup of your knowledge base.
This is the free trial of the Knowledge Backup app, you can upgrade to our service plans at any time.
If you have any questions let us know at email@example.com
- Install the Knowledge Backup app from the Zendesk marketplace
- Configure your account
- Set an agent e-mail Note: make sure the agent has view permissions to your whole knowledge base
- Set an API token How? Learn how to create an API token here
- Open the app and create your first Knowledge Backup This might take some time based on the size of your knowledge base but will export your content)
- Download your help center snapshot
If you have any questions or need assistance we're always happy to help! firstname.lastname@example.org