Quality assurance Zendesk integration to improve satisfaction (CSAT), NPS, CES



Maestro is quality assurance software that lets you QA your Zendesk tickets. ###Why quality assurance - When scaling, maintain consistent service - When launching an outsourcer, ensure quality standards - Improve customer satisfaction and other KPIs - Create a quality score KPI for agents - Drive employee learning and development

###Why QA software - Workflow automations - Coaching and training tools - Analytics reporting - Calibrations - And more!

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