Magento 2 Connector by Wagento This Magento 2 Connector by Wagento app provides an effective and efficient connection between your Zendesk account and your Magento Store . This app will allow you to manage all the Support Tickets in your Zendesk account by pulling actual client information in a nice widget that will be visible next to support tickets.
The Widget will contain the following information:
Customer information
- Lifetime Sales
- Customer Group
- Customer Since
Order Information
- Order Creation Date
- Order's Store
- Billing Address
- Shipping Address
- Payment Method
- Shipping Method
Order's Item information
- Name
- Sku
- Status
- Original Price
- Price
- Qty
- Subtotal
- Tax Amount
- Tax Percent
- Discount Amount
- Row Total
This solution is provided by Wagento, a Solution Enterprise partner of Magento, with more than 5 years of successful experience. Any support question contact us to support@wagento.com
Installation This app can be automatically installed and configured through your Magento Store if you install Zendesk Connector extension from any of this sources:
- https://marketplace.magento.com/
- https://packagist.org/packages/wagento/zendesk
- https://github.com/wagento/zendesk
- https://www.wagento.com/
Once installed and configured:
- Login to your Magento admin account
- Go to “Zendesk > Configuration > Magento 2 APP in Zendesk"
- Click on “Install app” button.
For more detailed installation instruction please see our Wiki document: https://github.com/wagento/zendesk/wiki/Magento-2-Connector#installation