Keep sales & support teams aligned
Create a seamless hand-over from sales to customer support and make support your engagement visible to both teams.
What is Membrain?
Membrain is a sales improvement platform for teams working with complex B2B sales. Membrain lets you continually fine tune your sales process and provide coaching to help your sales people make their numbers.
Membrain provides the most value for companies with five or more sales people and where every sales opportunity requires thoughtful execution.
For more information: www.membrain.com
- Log in to Membrain with an admin account
- In the Membrain menu, select "Admin"
- Select the integration's tab
- Click on "Configure Zendesk Integration"
- Walk through the setup instructions step-by-step
Wait for 5-10 minutes and your sales team will be able to see the support tickets from Zendesk in Membrain. You can also allow the integration to create new accounts in Zendesk, which is handy to automate a hand-over from sales to customer support.
- Author: George Brontén
- Support: Email