P3chat

P3chat

Professional live chat service for support and active sales

All chat transcripts and offline messages will be automatically converted into Zendesk tickets to not leave any customer problem unresolved. Also all operators will see Zendesk profiles of website visitors with links to existent tickets. And of course they will be able to create new tickets in one click manually.

Find out more about the integration as well as a special offer here!

How to enable the P3chat Zendesk integration

Find out more about how to integrate P3chat and Zendesk here

How to add P3chat to your Help Center

  1. Log into your newly enabled Help Center and click on the "Customize Design" in the tool bar in the lower right. Step 1
  2. Under "Theme", click on the "Edit HTML" link to bring up the code editor. Step 2
  3. In the theme page, select the "Footer" template from the available HTML templates. This will allow for you to edit the direct code for the footer on every page. Step 3
  4. After the closing tag, add in your custom Javascript provided by P3chat. You can click on the "Preview" button to see the change in a draft mode of your Help Center page. Click on the green ""Save"" button to save you edits. Step 4
  5. After you click the "Save" button, you will be taken back to the editor. Click on the green "Publish changes" button to finalize the change and publish to all visitors of your new Help Center!"

App Details

  • Author: Pavel Konon
  • Price: Free
  • Support: Email
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