The Zendesk for PrestaShop app works to unite your business by displaying critical PrestaShop data beside Zendesk ticket information.
This application searches your PrestaShop store to find the customer’s details and recent orders. In addition, it displays order summary information if a ticket is linked to an individual order.
Improve customer satisfaction with better conversations. Solve tickets faster by having access to relevant customer data from PrestaShop, such as billing, shipping, and order information, on Zendesk ticket pages.
Add a Zendesk Feedback Tab to any PrestaShop-powered site so your customers can contact your support team quickly and easily.
- Install the PrestaShop module
- The PrestaShop module will install and configure the app automatically
Note : The Zendesk app can’t be installed from the App Marketplace (with the Get It button).