The Proactive Tickets App helps build better relationships with your customers by allowing you to proactively reach out to them via Zendesk Support tickets. The App allows you to generate a list of your users based on any searchable user field, and then create tickets on their behalf.

New Features Include:

• New user interface that uses the API to search through your users
• Search on Suspended and Verified users By enabling this app, you agree to the Built by Zendesk Terms of Use.