The Proactive Tickets App helps build better relationships with your customers by allowing you to proactively reach out to them via Zendesk Support tickets. The App allows you to generate a list of your users based on any searchable user field, and then create tickets on their behalf.
New Features Include:
- New user interface that uses the API to search through your users
Install the Proactive Tickets app, then set up the user settings within the app.