Related Tickets by Custom Field

Related Tickets by Custom Field

Show a list of tickets with the same Custom Field value as current ticket

(3)

A Zendesk app that shows a list of tickets that have the same Custom Field value as the current ticket being viewed. Custom Field to be used is a configuration parameter of the app.

Get custom_field id you want to use as reference from Settings -> Ticket Fields and introduce it at app configuration form.

App Details

  • Author: Alex Rojo
  • Support: Email / Website
  • Version: 1.3
  • This is an app. It will install
    right into your Zendesk
    Support account.

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